Microsoft Response Point - VoIP for Business
Originally posted on VoIP & Gadgets Blog, here: http://blog.tmcnet.com/blog/tom-keating/voip/microsoft-response-point-voip-for-business.asp.
Today at the second annual Microsoft Small Business Summit, Microsoft Corp. unveiled a small-business Internet protocol (IP) phone system, code-named ?Response Point,? designed for ease of use and manageability. The new system comes in an easy-to-install box, supports both voice over IP (VoIP) and traditional phone lines, and includes a voice-activated user interface.
Now in beta testing, ?Response Point? will be generally available later this year in three models: D-Link DVX-2000, Quanta Syspine and Uniden Evolo. Microsoft (News - Alert) designed the ?Response Point? software to empower small-business customers to manage system changes themselves. ?We know from years of networking experience that many small businesses want an IT specialist to install their networking infrastructure,? said Keith A. Karlsen, executive vice president of D-Link Systems Inc. ?But they also want to manage simple things like moves, adds and changes on their own.? With the user-friendly, PC-based ?Response Point? management console, tasks such as adding a phone for a new employee or creating a call distribution list can be completed in a couple of minutes. These new products lend more credence to Microsoft's recent statement that they plan to make billions on VIP. Specifically, Jeff Raikes, president of Microsoft's business division said, "Microsoft sees the shift by business organizations to Web-based phone systems running on its software to generate "billions" of dollars in revenue for the company."