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The New Call Center Update Forum Customer Interaction Solutions magazine and TMCnet are introducing a new feature to help readers keep track of the astonishing growth of both the U.S. domestic and international call center markets: our New Call Center Updates Forum. Here, we will regularly consolidate and keep track of news of new call center openings both domestic and abroad, plus call center staff upgrades and facilities expansions. If you would like to have news of your call center opening or expansion included on this page, please e-mail Customer Interaction Solutions editorial director Tracey Schelmetic at tschelmetic@tmcnet.com.

CompanyLocationInitial # Of SeatsExpected # Of SeatsAnnouncement DateEconomic Dev AgencyExpected Open DateSquare Footage
Alliance DataDallas, TX200N/A3/20/2007N/AN/AN/A
Telecom Service Centers (TSC)Kilmarnock, Scotland500N/A2/5/2007N/AN/AN/A
Precision Response Corp.Carollton, TX530N/A2/2/2007N/AN/AN/A
Amerigroup Community Care TennesseeNashville, TN160N/A2/1/2007N/A4/1/2007N/A
ComcastWoodridge, IL550N/A1/31/2007N/A7/1/2007N/A
ConvergysErlanger, KY600N/A1/29/2007N/A4/1/2007N/A
ConvergysLongview, TX550N/A1/29/2007N/A7/1/2007N/A
ACSMarion, IN250N/A1/25/2007N/AN/A41000
RicohMelbourne, FL1502201/23/2007N/A1/1/2007N/A
YellNewport, Wales, UK250N/A1/22/2007N/A4/1/2007N/A
Bio-Vita Labs, LLCPlantation, FLN/AN/A1/22/2007N/AN/AN/A
Air FranceNew Dehli, IndiaN/AN/A1/20/2007N/A5/1/2007N/A
HealthwaysCary, NC109N/A1/18/2007N/AN/AN/A
ResultsGalax, VA200N/A1/17/2007N/A4/1/2007N/A
Miles Kimball CompanyOshkosh, WI100N/A1/17/2007N/AN/AN/A
Star Choice CommunicationsMississauga, Ontario, Canada100N/A1/16/2007N/AN/AN/A
ASCMontego Bay, Jamaica600N/A1/11/2007N/AN/A65000
TeleperformanceNewry, Northern Ireland, UK450N/A1/11/2007Invest NI1/1/201023000
Millennium Digital Media LLCPotterville, MI50N/A1/10/2007N/AN/A8000
Peckham Inc.Lansing, MI100N/A1/10/2007N/AN/AN/A
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