Microsoft (News - Alert) 365 updates roll out at such a quick pace, often leaving IT teams scrambling just to keep up. Every few weeks to a month or so, there always seems to be a new set of features, bug fixes or security patches that need reviewing, testing and deploying.
Alright, fair. Updates are meant to improve functionality and security. Still, the volume of them is a lot, frankly. (Especially for teams already juggling other priorities.) And before some say it, remember it's not just about clicking “install.” Each update needs to be vetted to ensure it won’t disrupt existing workflows or break critical applications.
On top of that, the cadence of updates leaves little breathing room for IT teams to strategize or focus on long-term projects. They’re constantly addressing new quirks or compatibility issues introduced by the latest changes. These updates can even potentially create governance and compliance issues.
That’s why BCM One, a provider of NextGen (News - Alert) communications and managed services for enterprise IT leaders and resellers, is stepping in to offer a solution.
BCM One offers various services that include voice, data, cloud and network management. They specialize in streamlining communications infrastructure, optimizing performance and making connectivity easy.
A side note: SkySwitch, a BCM One company, is a sponsor of ITEXPO 2025, taking place February 11-13 in Fort Lauderdale, Florida. BCM One and SkySwitch will also participate in a few panel sessions during ITEXPO (News - Alert) and MSP Expo 2025:
- Jessica Campas, Director of Marketing at SkySwitch will feature in “How to Give Your Marketing a Modern Boost” from 10:00-10:45 AM on Wednesday, February 12.
- Sean Breeden, Director of Sales at SkySwitch, will feature in “Become a Channel Camp: Mastering the Tech Sales Cycle” from 12:00-12:45 PM on Thursday, February 13.
- Mike Nowak, SVP of Sales at BCM One, will feature in MSP Expo’s “Making Money Selling UCaaS and other Communications Services” from 9:00-9:45 AM on Wednesday, February 12.
Back to the solution offered by BCM One; customers of their Pure IP Enterprise Voice solution can now access ChangePilot, powered by Empowering.Cloud, to easily track and manage Microsoft 365 updates and changes. This tool simplifies the process and gives IT teams the control and visibility they need to stay ahead without the constant stress.
"Microsoft releases a lot of valuable updates and important changes. IT teams are stretched thin and simply don't have time to manage them all, but they can't afford to miss impacting changes," said Diana Florea, Director of Product Management at BCM One. "ChangePilot will save Pure IP customers a lot of time and resources associated with update management, helping them to mitigate risk and maintain compliance without adding more to their already full plates."
ChangePilot takes Microsoft’s Message Center to the next level by offering a broader set of features and a more user-friendly approach. It automatically pulls in all the latest updates and changes from the Message Center and Roadmap, then uses a mix of AI and human expertise to distill the key points and assign impact ratings.
With built-in tools for automated workflows, it makes team collaboration around these updates seamless. Plus, its interactive dashboards and in-depth reporting make it easy to track and manage changes without getting lost in the details.
"Last year, the typical Microsoft 365 tenant got 1,501 messages from Microsoft, ranging from informational ‘Stay Informed' messages to critical ‘Prevent or Fix Issues,'” said Tom Arbuthnot, co-founder of Empowering.Cloud. “We have worked with customers to develop ChangePilot, allowing them to efficiently and confidently manage these changes, sorting the key changes from the noise."
BCM One’s recent move is a smart one because it addresses a real pain point for IT teams dealing with Microsoft 365’s relentless update cycle. Customers now have access to a tool that simplifies tracking updates and adds clarity with AI-driven summaries and impact ratings. This feels like a natural extension of their commitment to making enterprise IT management more efficient and less stressful, particularly for teams already stretched thin by day-to-day demands.
To hear more from Campas, Breeden and Nowak, consider attending their sessions at ITEXPO 2025 and MSP Expo 2025, part of the #TECHSUPERSHOW. Taking place February 11-13 in Fort Lauderdale, Florida, ITEXPO has combined educational conference programming with a robust exhibit hall, networking events, and other activities, bringing together buyers and providers of business technology products and services that drive business success. SkySwitch, a sponsor of ITEXPO 2025, will be in Booth #1842 in the exhibit hall.
Edited by
Alex Passett
