Intermedia's Unite for Teams Advanced Enhances Telephony and Business Texting

In a move to enhance business communication and collaboration, Intermedia Cloud Communications has launched Unite for Microsoft (News - Alert) Teams Advanced. This new offering seamlessly integrates advanced telephony and business texting features into the Microsoft Teams platform, addressing the growing demand for more robust communication tools in today's fast-paced business environment.

"We are thrilled to introduce our Intermedia (News - Alert) Unite for Teams Advanced, a solution that takes Microsoft Teams to the next level," said Irina Shamkova, Chief Product Officer at Intermedia. "By integrating advanced telephony features directly inside of Teams, we provide businesses with a powerful single app experience to enhance their communications, collaboration, customer support, and overall productivity. Plus, this seamless integration eliminates the need for users to have a separate Teams phone license, making it easier and more cost-effective for businesses to operate."

Intermedia's channel partners can also now offer a leading-edge solution to their clients who are using Microsoft Teams, enhancing their service offerings and driving revenue growth.

Intermedia, known for its AI-powered cloud communications and collaboration solutions, has designed Unite for Teams Advanced to build upon the existing functionalities of Microsoft Teams. The new integration provides users with a comprehensive suite of communication features, eliminating the need for a separate Teams phone license.

Businesses can now access enterprise-grade calling features, SMS capabilities, and more, all within the familiar Teams interface.

They can also make crystal-clear phone calls and send SMS messages directly within Teams as well as host meetings and chat with coworkers using a single app.

The platform also offers over 100 integrated features, including advanced call handling options like call monitoring, whisper, barge-in, and queue management, enhancing productivity and call management. It includes a 30-day rolling archive for calls, SMS, and voicemails, with the option to extend retention up to 10 years. This is perfect for industries with stringent compliance requirements.