XConnect and Enabld Collaborate to Enhance Omnichannel Experiences with Mobile Number Data Intelligence

By Stefania Viscusi  |  March 14, 2023

XConnect (News - Alert) has partnered with Enabld Technologies to incorporate mobile number intelligence for better messaging routing. XConnect's global numbering intelligence data will be used within Enabld's Communications-Platform-as-a-Service (CPaaS) platform to provide a consistent and reliable omnichannel experience.

Enabld's partnership with XConnect will allow its customers to improve messaging accuracy and quality by leveraging XConnect's trusted numbering data. This will also enhance Enabld's portfolio, allowing them to provide rapid, cost-effective, and efficient messages to the correct users on the first attempt.

Commenting on the partnership, Guillaume Bourcy, co-founder and Chief Innovation Officer at Enabld said, "With XConnect technology, we can bridge the gap between customer engagement and mobile intelligence, bringing smart routing through a single communication platform.”

 “Innovation is at the very heart of this commitment, making customer communication and experiences more meaningful, current, and reliable with Enabld solutions. This partnership will unleash an unrivalled position in mobile intelligence.”

XConnect's number intelligence offers a global registry of network and subscriber information, which enables customers to enhance their communication services while complying with privacy regulations. By utilizing XConnect's data, customers can improve messaging accuracy, gain more control over their traffic, and expand their business confidently.

With Enabld’s platform, telecommunication companies and service providers are able to launch and expand enterprise communications on a large scale. Their CPaaS solution is a comprehensive platform that enables communication service providers to develop their own branded CPaaS solutions and provide omnichannel communication services via a unified interface.

“There is a growing requirement for service providers to innovate and accelerate the adoption of new omnichannel services. To be competitive, they need to ensure they have reliable routing data to deliver voice and messaging traffic with precision and effectively serve end users,” said Tim Ward (News - Alert), VP Number Information Services at XConnect.

“By deploying our data, Enabld gains up-to-date information to solve real world challenges and deliver to its customers with greater precision. Our partnership with Enabld is ensures its customers’ omnichannel communications can be delivered seamlessly.”

Edited by Alex Passett