Contact center and cloud communications leader RingCentral (News - Alert) announced today it has been granted permission by the Indian Department of Telecommunications to offer UCaaS and CCaaS solutions across the country.
As a result, RingCentral has now become India’s first global cloud provider to offer a full suite of communications solutions within the country.
“India is one of the fastest growing economies in the world and a key strategic priority for us,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral. “The Unified License from the Department of Telecommunications will enable us to provide our unified team messaging, video meetings, and cloud phone system to global organizations in India. We are extremely excited about this opportunity and grateful to the Indian Department of Telecommunications for the trust they have placed in us by granting us this license.”
RingCentral has been aggressively working to claim a major piece of the increasingly competitive cloud marketplace. Within the last year alone, the company has made major efforts to support the growing hybrid demands of the global workforce, and has initiated ambitious plans to expand its reach into new territories. By entering India’s cloud communications market, RingCentral has significantly increased its business reach, and may inspire other regions to seek out RingCentral’s innovative portfolio of solutions.
“This is a big win for RingCentral and gives them a major competitive advantage,” said Blair Pleasant (News - Alert), President & Principal Analyst of COMMfusion. “India is a complex market to crack and this opens up an important market for the company. More importantly, it provides new options for multinational organizations planning to move their legacy communications to the cloud and are looking to work with a leading UCaaS and CCaaS provider.”
Edited by Maurice Nagle