2018 INTERNET TELEPHONY Excellence Winners Represent 13 Years of VoIP Evolution

By Erik Linask, Group Editorial Director  |  November 20, 2018

It’s been a long road since we launched the INTERNET TELEPHONY Excellence Award program 13 years ago as a way to recognize some of the companies that were leading the charge and driving VoIP adoption.  Since the, we have continued the program evolve alongside the maturation of the VoIP market, watching as unified communications products began to replace pure telephony, and as the on-premises equipment that dominated the first edition of this program back in 2005 has disappeared, replaced by cloud-based solutions.

What hasn’t changed is the ecosystem of solutions the program recognizes, with each year’s class providing a glimpse into the many types of vendors that are required to ensure reliable, secure, high-quality communications for today’s mobile- and app-centric world.  It’s the same breadth of product you’ll see at ITEXPO 2019 in Ft. Lauderdale, Florida, which includes a conference program and exhibit floor with all the solutions businesses need to bring their communications to the next level. 

We’re pleased to honor these 15 companies that have exhibited excellence in continuing to drive the adoption and evolution of the next generation of business communications.

Page 1 of 15

101VOICE - Cloud PBX

We're an innovative communication platform provider based in the greater Bay Area, at the heart of Silicon Valley. We offer cloud-based communication solutions and have the highest standard of reliability. We work with many multi-location companies in healthcare, technology, retail, and non-profit, bringing their communication under one roof. We utilize industry standard technology, while enhancing the functionality to improve your communication and total cost of ownership.
Page 2 of 15

Broadvoice - B-hive

Broadvoice b-hive is made just for SMBs. As such, it combines Cloud PBX, UCaaS and virtual contact center into one platform. And, it's bundled with Broadvoice's network services, including SD-WAN solution and 4G failover, for continuous uptime.
Page 3 of 15

Cloudgenix - AppFabric

AppFabric enables application-centric secure connectivity for all applications including cloud, SaaS, and data center. Unlike packet-centric networking products, AppFabric uniquely includes application transaction metrics to make policy enforcement decisions, ensuring the best user experience.
Page 4 of 15

Corvil - Corvil Analytics 

As companies adopt faster and smarter machine technology, it becomes critical to tap into richer and more granular machine data sources to safeguard the transparency, performance and security of critical infrastructure and business applications. The Corvil streaming analytics platform captures, decodes, and learns from network data on the fly, transforming it into machine-time intelligence for network, IT, security and business teams to operate efficiently and securely in this new machine world. Corvil uses an open architecture to integrate the power of its network data analytics with the overall IT ecosystem providing increased automation and greater operational and business value outcomes for its users. The Corvil solution is trusted by leading financial institutions to safeguard their businesses across the globe involving 354 trillion messages with a daily transaction value in excess of $1 trillion.
Page 5 of 15

Digium - Switchvox Cloud

Switchvox Cloud is Digium's cloud-based UC solution for SMBs. Switchvox Cloud is more than a hosted PBX; it is a full-featured UC cloud solution, affordably priced, starting at $12.99 per user. In addition to receiving reliable, high-quality VoIP phone service for all employees, you also have access to the following features: mobility, call queues, voicemail, unified messaging, presence, chat, IVRs, integration with Salesforce CRM, monitoring, reporting, on-demand recording, and more. All of the features are included with no additional licensing fees required, making Switchvox Cloud the best value for your complete hosted UC solution.
Page 6 of 15

Fusion - Fusion360

Fusion offers a 360 degree view of the communications solutions your company needs to succeed. Fusion360 provides you with the stability of a traditional PBX phone system and the advanced unified communications features that only a next generation cloud-based solution can offer. From desktop to tablet, and from handset to smartphone, our device agnostic service was designed from the start to be flexible, with customized solutions serving each customer's unique needs. Bringing it all together in one solution, Fusion is your single source for the cloud, with SIP trunking, contact center, collaboration and comprehensive access, connectivity and equipment options delivered in a onestop, end-to-end managed solution with exceptional quality and outstanding customer service.
Page 7 of 15

Nectar (News - Alert) Services Corp. - UC Management Platform

Nectar's UCMP is revolutionizing the way in which enterprise businesses and service providers manage their voice, video, and web collaboration applications, systems, and networks. Our vendor-agnostic approach provides the ability to maintain a complete, centralized, multi-vendor UC environment with a single tool. The comprehensive visibility offered through Nectar ensures exceptional application and network & endpoint health across any UC environment. Whether your business leverages Microsoft Skype for Business, {C}Cisco (News - Alert){C}, Avaya, or any other platform, UCMP can bring clarity to business processes and complex UC interdependencies while providing real-time visibility into each UC user's experience, giving you actionable performance information for faster issue resolution.
Page 8 of 15

RedShift Networks (News - Alert) - Unified Communications Threat Management

Our Unified Communications Threat Management (UCTM) products offer communication service providers (CSPs) the first complete cyber security solution for SIP-enabled services (e.g., VoIP, Mobile, Cable, Wholesale, UC Cloud). Designed for seamless integration into Hosted UC, VoIP, and VoLTE/5G networks, RedShift Networks security, virtual software and hardware appliances deliver a central point for management, detection, mitigation and prevention of malicious VoIP attacks and threats.
Page 9 of 15

Smart Choice Communications - Smart PBX

Our Smart Phone (News - Alert) and Hosted product line is a feature-rich service that provides more functionality and enhancements than a traditional PBX. It is ideal for any business that wants to replace their antiquated equipment and gain total control of the telecommunications environment. As a Smart PBX customer, you can choose a multitude of options to suit your particular requirements. Standard Features provide basic functionality and the cost savings of VoIP service. Enhanced Features off er robust, customized solutions specific to your company's needs. You can also take advantage of a la carte add-ons and call enhancement options.
Page 10 of 15

Spectralink - Versity Enterprise Smartphone

Purpose-built for enterprises, Versity features best in class voice and data quality, application integration and durability with a consumer smartphone look and feel. Versity smartphones provide mobile workers with a powerful, intuitive communication tool that enables real-time collaboration, faster decision making and quicker customer responses in a purpose-built device for enterprises. Engineered to support today's mobile workforces with a sleek, consumer-like smartphone design and weighing just 204 grams, Versity is easily operated with one hand. It includes a 5.2-inch, high resolution display, providing workers with superior text and image clarity, even in low light conditions.
Page 11 of 15

Star2Star Communications - Full Spectrum (News - Alert) Communications Solution

Star2Star's Full Spectrum Communications Solution provides end-to-end Unified Communications solutions with options ranging from Hosted to Hybrid and an advanced features suite. Our solutions are customizable with various integration options and are scalable to align with your business' specific workflows. Explore our full spectrum of product offerings to see why this is the only communications system you will ever need.
Page 12 of 15

Tangoe Inc. - Atlas

Tangoe Atlas is a single, unified platform that delivers visibility into the inventory, usage and spend of mobile and network assets. Tangoe Atlas revolutionizes the way businesses manage, measure and track the impact of mobile and telecom expenses on their organization, enabling increased productivity, reduced IT costs, and improved forecasting and data security. It is an enterprise-grade technology solution on which clients can manage all technology needs, including enterprise mobility and telecom expense management. Tangoe Atlas is a Software as a Service (SaaS) solution that provides clients with a complete, transparent, and accurate accounting of their mission-critical mobile and telecom assets so that they can derive vital insights that help run their organizations more effectively and efficiently.
Page 13 of 15

Unified Office - Total Connect Now Dental Management Suite

Unified Office provides a highly reliable, high quality, always available voice communications system with unique integrations into the leading dental practice management software platforms, such as Dentrix, Opendental and Eaglesoft. More importantly, Unified Office enables dental practices to easily create and modify their own unique workflow choreography and to create their own virtual office communications environment, in addition to providing them with performance analytics and automated appointment confirmation and scheduling.
Page 14 of 15

Votacall - Hosted VoIP & Chitchat SaaS Speech Suite

Speech Recognition Technology has become a fixture in our personal lives; it is in our homes, in our cars and of course our mobile devices. Votacall has developed chitchat, an enterprise Software-as-a-Service (SaaS) Speech Suite to enhance the business user experience. Fully integrated with the Votacall Office Access Hosted VoIP PBX, chitchat promises to elevate the business communications experience for both your colleagues and clients alike.
Page 15 of 15

Voyant Communications - Voyant Trunking

Voyant's SIP Trunking provides instant communications expense savings and lets you add capacity according to your business needs. Our trunking services are built for PBX integration and designed to interoperate seamlessly with traditional enterprise facilities as well as our Unified Communication solutions.

Edited by Erik Linask