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Vivint Premium Video: A Smarter Way to See What's Happening at Home
[September 01, 2026]

Vivint Premium Video: A Smarter Way to See What's Happening at Home


Vivint, the leading smart home and security provider, announces Vivint Premium Video, a smarter way to record, store, discover, search, and review your home's most important daily moments and events in the Vivint app.

Vivint Premium Video offers several new AI-powered features that provide timely and intelligent insights and updates on the household moments that matter most, including curated activity feeds, natural language search, optional facial recognition technology and expanded recording and storage.

With Vivint Premium Video, homeowners across the United States can now enjoy a personalized, convenient way to catch up on what's happening at home through regularly curated activity updates in their Vivint app. Customers can also search for a specific event using simple natural language to quickly find the right clip without sifting through hours of video footage.

Available to all Vivint customers starting September 2, 2026, Premium Video also offers increased storage and recording capabilities and year-round access to Vivint's popular holiday chimes for a custom touch to doorbell alerts.

"Vivint Premium Video isn't just a smarter way to review and manage camera footage, it's a new way to get deeper insights about your home, powered by the same connected Vivint system that keeps it secure and energy efficient," said David Porter, Managing Director of Vivint. "Our cameras do more than just record footage, they work in harmony with our entire ecosystem, so customers easily create an ideal home experience that is actually smarter, safer, and more energy efficient."

Vivint Premium Video - More Storage, Less Searching

With expanded recording and storage, intelligent AI-powered search and recognition, and curated activity feeds and insights, Premium Video offers a much more personalized experience that saves customers time and gives them peace of mind. Vivint Premium Video includes:

HomeHighlights - a curated experience that organizes important events into easy-to-browse categories based on user preferences, making it easier to quickly review activity.

AI Video Search - a smarter way to search through recorded events using simple natural language to quickly locate specific moments.

Familiar Faces - an optional feature customers can choose to enable within the Vivint's Doorbell Camera Pro settings that allows them to set up a limited field of view to recognize faces of frequent visitors and associate a name or other identifier to those familiar faces they choose for more personalized notifications within their Vivint system.

Enhanced Recording and Storage - 10 days of 24/7 video recording stored locally to contine recording even during Wi-Fi interruption and 45 days of cloud clip storage, allowing customers to save, access and revisit important videos protected by end-to-end storage encryption.

Year-Round Holiday Chimes Access - Customize your doorbell chime with year-round access to Vivint's entire holiday chime collection.

Premium Video will be available to all new and existing Vivint customers on September 2, 2026. Existing customers can add Premium Video to their Vivint system through the Shop tab in the Vivint app, or by contacting Vivint's Customer Care team for assistance. New customers can learn more about Premium Video and the rest of Vivint's full lineup of award-winning security, smart home, and energy management products and services at Vivint.com.


Vivint Premium Video Frequently Asked Questions

What is Vivint Premium Video?
Vivint Premium Video is a subscription offering that works with your Vivint cameras, offering AI-powered tools alongside expanded recording and storage capabilities to help homeowners review, search and understand activity around their home more quickly.

What recording and storage benefits are included?
The plan includes 10 days of continuous 24/7 recording and 45 days of cloud clip storage, giving customers greater access to important moments and events. Recordings are stored locally, allowing cameras to continue recording even if Wi-Fi connectivity is interrupted.

What AI-powered features are included with Premium Video?
Premium Video includes AI Video Search, Familiar Faces and HomeHighlights. Together, these features help homeowners quickly find relevant events, receive more personalized notifications, and review curated video activity tailored to their preferences.

What is the cost of Vivint Premium Video?
Vivint Premium Video requires Vivint Playback DVR. Customers with Playback DVR can add Premium Video for $5.99/month, while customers without Playback DVR can purchase both services for $13.98/month.

How does AI Video Search work?
AI Video Search allows customers to search recorded events using descriptive words or phrases, making it faster and easier to locate specific moments without manually scrolling through footage.

What is Familiar Faces?
Familiar Faces is an optional setting users can opt-in to allow their Vivint system to recognize frequent faces identified by their Vivint Doorbell Camera Pro to help homeowners personalize their Vivint system notifications. Access to Familiar Faces may be limited in certain areas. Customers are responsible for using this feature in a lawful and respectful manner and may include informing and obtaining prior consent from third parties in certain locations.

What is HomeHighlights?
HomeHighlights automatically populates at the top of the in-app Activity feed. It organizes important events into easy-to-browse categories based on customer preferences, helping homeowners review key moments in seconds.

How does Vivint protect customer privacy?
For more details on how Vivint collects, stores, protects, and deletes customer information and data, including personal and biometric data, please see the Vivint Privacy Notice.

When will Vivint Premium Video be available?
Vivint Premium Video will be available to all new and existing customers starting September 2, 2026.

About Vivint

Vivint, an NRG company, is a leading U.S. security and smart home company redefining the home experience through intelligent products and services that help millions of customers live in smarter, safer, more efficient homes. Vivint's integrated platform combines security, energy management, and automation, delivering a fully connected experience with a human touch that offers customers greater control of homes, anytime, from anywhere. Every Vivint system includes professional installation and personalized setup from Vivint home experts, plus award-winning 24/7 customer support and monitoring. For more information, visit https://www.vivint.com.


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