TMCnet News
Uniti Raises $12M Series A to Build the Agentic AI Layer for Global Real Estate OperatorsUniti, the agentic AI layer for global real estate operators, today announced a $12 million Series A led by Pathlight, with participation from MetaProp and existing investors Prudence, Flex Capital, Alate, and RE VC. In addition, individual investors in this round include Romain Huet (OpenAI), Lenny Rachitsky and Gokul Rajaram. Real estate is one of the world's largest and most operationally complex industries, yet many operators still rely on fragmented software, manual workflows, and large operations teams to coordinate leasing, maintenance, resident communications, collections, payments, and support. While systems of record have digitized these processes, the work itself remains largely manual. The round accelerates Uniti's expansion across self storage, senior living, multifamily, manufactured housing, and flexible workspace, bringing agentic AI to real estate's most demanding portfolios. Uniti deploys AI agents that handle the full breadth of real estate workflows, from sales and leasing to support, maintenance, collections, payments, and reviews. The agents run across voice, SMS, email, chat, and WhatsApp, integrated with 15+ property management systems (PMS) and customer relationship management (CRM) platforms. Rather than replacing existing systems, Uniti sits above them as an AI orchestration layer-coordinating every AI agent, customer interaction, and operational workflow through a single control plane, regardless of the underlying software stack. "Property managers are, at their core, operations people," said Francesco Decamilli, Co-Founder and CEO of Uniti. "They live and die by process, consistency, and execution. What we've built is the infrastructure to codify that playbook and run it perfectly, every time, at any scale. No missed calls, no skipped workflows, no off-script responses. And once the playbook runs itself, operators can scale without limits." Uniti is live with customers including Regus, StorQuest, RHP Properties, Storage King USA, Fora, and others. Across its customer base, the company is delivering measurable operational and commercial results, including:
"We operate hundreds of locations, and the standard we hold ourselves to doesn't change whether we're at location one or location one hundred," said Brian Cohen, CEO of Storage King USA. "Uniti's AI agents now handle 100% of our inbound calls across all our locations. The team that used to manage that volume is now focused on the work that drives the business. The ROI has been undeniable." "Real estate is one of the world's largest and most operationally complex industries, and it has been waiting for infrastructure built around how operators actually work," said Mahdi Raza, General Partner at Pathlight. "Uniti has built the agentic layer that runs the full operation, not just a single workflow, across every vertical that matters. Francesco and Emre move with unusual conviction, and the results their customers are seeing make that clear."
About Uniti
View source version on businesswire.com: https://www.businesswire.com/news/home/20260721358977/en/ |
