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WPP Enterprise Solutions Signs Strategic Collaboration Agreement with AWS to Operationalize Agentic AI for Leading BrandsWPP Enterprise Solutions, the global business transformation operating unit of WPP, today announced it has signed a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services, Inc. (AWS). The agreement accelerates how enterprise brands close the gap between AI experimentation and scaled business impact across commerce, customer experience, and marketing operations. The prevalence of AI in everyday life has made instant, intelligent, personalized experiences the baseline consumer expectation. Gartner predicts that by 2028, 60% of brands will use agentic AI to deliver streamlined one-to-one interactions. Consumers now expect every touchpoint to be intelligent, contextual, and autonomous. Through this SCA, WPP Enterprise Solutions brings engineering depth and creative-to-commerce expertise to AWS generative and agentic AI capabilities, delivering production-grade AI systems at the speed and scale enterprise customers need to meet consumer demand. From AI Pilots to Production WPP Enterprise Solutions is the AWS Consulting Partner within WPP that specializes in agentic commerce and customer experience. Its engineers write the code, deploy the agents, and operate the AI, bridging the gap between creative strategy and production-grade technology. At the center of the collaboration is a portfolio of production-ready offerings built on AWS:
"AI is becoming the operating layer for commerce and customer experience," said Ruba Borno, Vice President of Global Specialists and Partners at AWS. "This collaboration proves what's possible when you combine deep transformation expertise with a platform purpose-built for AI at scale. WPP Enterprise Solutions engineers build and operate production AI directly on AWS for some of the world's most recognizable brands, and together we're scaling a proven model that's already delivering measurable outcomes for customers." Customer Proof Point: United Rentals United Rentals (NYSE: URI), the world's largest equipment rental company, shows what scaled AI built by WPP Enterprise Solutions on AWS can deliver in practice. Through the collaboration, WPP Enterprise Solutions and United Rentals built Equipment Agent - an omni-channel AI-powered equipment identification solution live across unitedrentals.com and AI platforms. First launched on Amazon Bedrock Agents and since evolved onto Amazon Bedrock AgentCore, the solution grounds its selections in Amazon Bedrock Knowledge Bases vectorized in Amazon OpenSearch:
United Rentals expects to continue to scale AI applications on AWS, including capabilities built on Amazon Bedrock and Amazon OpenSearch. "We built Equipment Agent to meet customers where they already plan their work - on unitedrentals.com and across the AI assistants, anywhere AI is becoming part of how the job gets done. With WPP Enterprise Solutions engineering and Amazon Bedrock anchoring it, we have moved generative and agentic AI from ideas to production at the pace our business demands and believe this SCA supports continued development," said Tony Leopold, Chief Technology & Strategy Officer, United Rentals. Building on AWS for Leading Brands WPP Enterprise Solutions is an AWS Advanced Tier Services Partner with AWS-certified consultants, a dedicated Amazon Marketing Cloud Center of Excellence, and production deployments across commerce, customer experience, data, and customer service, with Amazon Bedrock anchoring the generative and agentic AI layer. For more information, please visit https://www.wpp.com/en/wpp-enterprise-solutions. ABOUT WPP ENTERPRISE SOLUTIONS WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. WPP Enterprise Solutions is recognized for its innovative business transformation work on behalf of global clients and works alongside best-in-class partners to deliver transformation solutions tailored to the needs of our clients' businesses. WPP Enterprise Solutions is a global business powered by 12,000 experts who operate across 40+ markets in North America, Latin America, EMEA and APAC. WPP Enterprise Solutions is a WPP company (NYSE: WPP). For more information, visit https://www.wpp.com/en/wpp-enterprise-solutions.
View source version on businesswire.com: https://www.businesswire.com/news/home/20260618440450/en/ |

