[June 17, 2026]

The Hackett Group® Partners with ServiceNow to Help Enterprises Accelerate ROI-based AI Transformation

The Hackett Group, Inc. (NASDAQ: HCKT), an ROI-led AI transformation firm, today announced it has joined the ServiceNow Partner Program as a Consulting and Implementation partner to help organizations identify high-value AI opportunities and accelerate workflow transformation with Hackett AI XPLR™ and the ServiceNow AI Platform. Together, the partnership enables enterprises to move beyond AI experimentation by pinpointing the highest impact AI initiatives and driving execution at scale.

As AI investment accelerates, many organizations face a fundamental challenge: determining which opportunities will deliver meaningful business value and warrant enterprise-scale investment. Hackett AI XPLR™ helps leaders assess and prioritize the initiatives with the greatest potential impact by evaluating them within the context of their existing processes, automation footprint and data readiness. Combined with the ServiceNow AI Platform, organizations can move more quickly from opportunity assessment to execution, accelerating workflow transformation and value realization across the enterprise.

Now, organizations can apply these insights across end-to-end enterprise processes - for example, improving employee experiences, optimizing customer service workflows, reducing operational costs and increasing workforce productivity - before scaling execution through the ServiceNow AI Platform.

"Organizations are investing billions of dollars in AI, yet many still lack a clear understanding of where those investments will create the greatest business value," said The Hackett Group^® Chairman and CEO, Ted A. Fernandez. "AI transformation is client-specific and process-first, not technology-led. Organizations that understand which workflows drive strategic and economic value will be better positioned to scale AI successfully. Together wit ServiceNow, we're helping clients move from AI opportunity identification to operational execution faster and with greater confidence."

About The Hackett Group ^®

The Hackett Group, Inc. (NASDAQ: HCKT) is an ROI-led, AI enterprise transformation firm that helps clients enable AI world-class performance. Its experts and engineers leverage proprietary AI delivery platforms - Hackett AI XPLR™, ZBrain™, XT™, AIXelerator™ and AskHackett™ - to accelerate and enhance the delivery of the company's solutions and services.

The AI platforms are powered by the company's domain-specific Hackett Solution Language Model informed by Hackett Process and Performance Intelligence - including Digital World Class® benchmark metrics, best-practice process flows and service delivery model solution frameworks, which accelerate and enhance the delivery of its services. The Hackett Group's proprietary insights are based on benchmarking results from leading global organizations, including 98% of Dow Jones Global Titans, 97% of the Dow Jones Industrials and 90% of the Fortune 100. Visit www.thehackettgroup.com.

Trademarks

The Hackett Group^®, quadrant logo, and Digital World Class^® are the registered marks of The Hackett Group^®.

Cautionary Statement Regarding "Forward-Looking" Statements

This release contains "forward-looking" statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause the Company's actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. Factors that may impact such forward-looking statements include without limitation, the ability of The Hackett Group^® to effectively market its digital transformation services, our ability to transition our capabilities to support generative artificial intelligence (AI)-related consulting services and solutions and other consulting services, our ability to effectively integrate acquisitions into our operations, our ability to manage joint ventures and successfully cooperate with our joint venture partners, competition from other consulting and technology companies that may have or develop in the future, similar offerings, the commercial viability of The Hackett Group^® and its services as well as other risk detailed in The Hackett Group's reports filed with the United States Securities and Exchange Commission. The Hackett Group^® does not undertake any duty to update this release or any forward-looking statements contained herein.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260617888391/en/

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