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TeleVox Simplifies Care Delivery and Improves Patient Outcomes with Enhanced Digital Care ProgramsOMAHA, Neb., April 17, 2024 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, announces an enhanced Digital Care Programs solution that will help solve the challenges of fragmented communication and inconsistent patient education and guidance for chronic care management. Digital Care Programs are uniquely designed to address critical industry problem areas including patient education, transitional care, chronic disease management, and health equity by offering automated, proactive guidance that bridges the quality-of-care gap. “Throughout the year, full time healthcare employees spend more than half of their workweek exclusively on the phone with patients,” said Vik Krishnan, President at TeleVox. “Our Digital Care Programs unleash the power of clinical workflow automation, putting hours back in the day to provide superior patient care and boost efficiency.” The fully customizable care plan library and user-friendly interface allows for interactive two-way texting, EHR integration, cadenced patient outreach, automated escalation and alerts, and robust analytics. Digital Care Programs also features out-of-the-box care plans, PROMIS questionnaires, and NPS survey to track noted patient erformance measures. TeleVox Digital Care Programs can be tailored to any number of medical events, ranging from colonoscopy pre- and post-op care to new mother programs. They are also ideal for chronic care management, such as COPD, diabetes management, Orthopedics, and filling care gaps for mammograms and other important preventative screenings. “Managing patient relationships is a critical element in both the success of the patient and the provider, but that doesn’t mean you have to simply hire more staff to spend more hours on the phone,” Krishnan said. “While traditional care programs may allow for one employee to manage around 350 patients, we’ve seen that number grow to around 1,500 patients per employee with TeleVox’s Digital Care Programs.” About TeleVox For more information, please visit www.televox.com. Contact A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/2b3cf6b7-46d7-4f8e-96b2-2553f5c20201 |