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Manulife Business Processing Services launches Cebu site, looks to attract quality talent
[November 05, 2014]

Manulife Business Processing Services launches Cebu site, looks to attract quality talent


(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 05 November 2014 Release date- 04112014 - In this highly competitive job market, more Filipinos are working to set themselves apart by pursuing jobs at multinational companies, hoping to gain exposure to new markets and to learn from a trusted organization.

For the past eight years, Manulife Business Processing Services (MBPS), a Manulife Financial company, has been investing in Filipino talent, providing fresh graduates and professionals with an opportunity to work for one of the world's leading financial services companies.

MBPS Manila provides insurance and financial services processing, accounting, investments, information technology, and customer services to other Manulife subsidiaries worldwide, focusing on areas such as the United States, Canada, Hong Kong, Singapore, Malaysia, China, and more.


Since establishing its Manila site in 2006, MBPS Manila has grown to 3,500 employees, engaging in a diverse range of financial services specialties, from sales and marketing support and underwriting to customer service and health claims.

With the success of its Manila site, MBPS launched a second site in the Philippines: the Manulife Center, located at Mactan Newtown, Lapu-Lapu City. MBPS Cebu has already begun hiring for asset and wealth management processing positions, and is expected to generate approximately 1,200 jobs for the province over the next few years.

'We are pleased to have grown to the point of being able to expand our operations outside of Metro Manila,' shares Manulife Business Processing Services Vice President and General Manager Gigi Mantaring. 'With our new site, we hope to harness the potential of Mactan's talent pool and to support the province as it further develops into becoming another global center for business processing.' MBPS Cebu Site Head Aditya Wadhwani notes that with the local government's support for the industry and the quality of its talent, the province is poised to enjoy the same level of success that MBPS has in Manila.

'We believe that the local government's efforts to develop Cebu is important, and it is one of the reasons why we are investing in this city,' says Wadhwani. 'One of the reasons for our growth has been our ability to provide top-notch talent to service our businesses and this will be the key to our continued success. Having had the opportunity to live in Cebu for the past six months, I am enthralled with the level of talent and the wide-ranging abilities that this market has to offer.' By 2015, MBPS Cebu will be looking to hire customer service, actuarial, information services as well as underwriting roles.

Mantaring notes that while MBPS eyes fresh graduates or professionals with a finance, accounting, or business background, MBPS offers a wide range of jobs and services and supports its employees with various training programs to prepare them for their roles.

'While our work is focused on financial services, we do provide our employees with career opportunities in various areas, from actuarial science, communications, finance and investments, health claims to information technology,' says Mantaring. 'Our goal is to help Manulife provide its customers with the tools they need to make sound financial decisions.' To ensure continuous career development, MBPS provides its employees with regular training programs. High performers in the company may also be able to transfer to other Manulife offices around the world.

'Our business unit customers recognize that we have the talent and the passion to deliver high-quality work consistently,' says Mantaring. 'The opportunity is there for our people to explore new environments and work in our other offices. It's a testament to MBPS' employees talent and to the competitiveness of the business processing industry.' Interested applicants may contact MBPS Cebu at (032) 230-7703, via email at [email protected], or via their official Facebook page at facebook.com/manulifebusinessprocessingservices.

About Manulife Business Processing Services (MBPS) MBPS is the global shared service centre of Manulife Financial which provides administrative, finance, investments, marketing, underwriting, actuarial, and information technology services to Manulife and John Hancock operations in Canada, the United States, and Asia. It was established in the Philippines in April 2006 and operates 24x7 in its main site at the UP North Science and Technology Park in Quezon City, its secondary site in Chengdu, China and its newest site in Mactan Newtown, Cebu.

MBPS won the Best Shared Services Award in the 2013 International ICT Awards and an Outstanding Contribution to the Business Processing Industry from the 2013 Asia Outsourcing Congress.

MBPS can be found on the Internet at http://www.manulifeglobalservices.com/ About Manulife Philippines The Manufacturers Life Insurance Company opened its doors for business in the Philippines in 1907. Since then, Manulife's Philippine Branch and later The Manufacturers Life Insurance Co. (Phils.), Inc. (Manulife Philippines) has grown to become one of the leading life insurance companies in the country. Manulife Philippines is a wholly-owned domestic subsidiary of Manulife Financial Corporation, among the world's largest life insurance companies by market capitalization.

About Manulife Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Clients look to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife and its subsidiaries were approximately C$637 billion (US$597 billion) as at June 30, 2014. Our group of companies operates as Manulife in Canada and Asia and primarily as John Hancock in the United States.

Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK. Manulife Financial can be found on the Internet at manulife.com.

Media Contacts: Aubrey Bacarro Manulife Business Processing Services (02) 981-5800 [email protected] (c) 2014 Electronic News Publishing -

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