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Time Warner Cable enhances VoiceZone Connect appJul 03, 2013 (Datamonitor via COMTEX) -- Time Warner Cable, a provider of video, data and voice services, has announced enhancements to features on its VoiceZone Connect app for PC and Mac computers. VoiceZone Connect is an app that lets customers manage Home Phone service from their computer. According to the company, customers can now Click to Call outside of the home where there is access to an Internet connection and a phone line designated as a My Location number. When placing a Click to Call to any number in Recents, Contacts or Voicemail list, the system will call the number set in My Location, connecting to the customer at the remote location, then completing the call to the desired number. This feature enables customers to utilize their calling plans, including international calling plans, away from home. Subscribers can get real-time notifications for new Voicemail messages with a special ringtone option. The Voicemail list now provides indicators for private, urgent, new and heard messages, and can re-mark messages as new. Subscribers must have TWC Voicemail service, the company said. Contact numbers can now be up to 16 digits, useful for subscribers who make international calls. Subscribers can personalize contacts with pictures and ringtones. Import and export capabilities have been added, supporting Microsoft Outlook CSV and vCard 3.0 formats, the company reported. In addition to the Home Phone number, customers can add up to five numbers for the Click to Call feature. Telephone numbers for remote locations can be listed for use in receiving incoming calls and placing outgoing calls while away from home, the company added. "The VoiceZone Connect enhancements allow Time Warner Cable customers to have more flexibility and greater remote capabilities with their Home Phone service," said Jeff Lindsay, Time Warner Cable's Group vice president and General Manager for Phone. "These improvements provide a better user experience and enables customers to utilize Home Phone features outside of the home at their convenience." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon |
