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Infonetics Research: Business VoIP service revenue up 8% in 1H10
[September 30, 2010]

Infonetics Research: Business VoIP service revenue up 8% in 1H10

(Market Wire Via Acquire Media NewsEdge) CAMPBELL, CA -- (MARKET WIRE) -- 09/30/10 -- Market research firm Infonetics Research ( released its updated 2010 VoIP and Unified Communication Services and Subscribers market share and forecast report, which now includes an IP Centrex/UC Provider Tracker highlighting deployments by provider, region, service, and platform. As part of the service, Infonetics earlier this year released scorecards for the top IP Centrex and IP connectivity service providers via its North America and EMEA VoIP Service Provider Leadership Matrix reports.

ANALYST NOTE"The market for business voice over IP services slowed during the financial turmoil of 2009, but we are now seeing a good uptick in new business across all segments, particularly in IP connectivity services. Based on all indications and the feedback we are getting from service providers, we expect 2010 to end on a high note, with revenue up 13% over 2009," notes Diane Myers, directing analyst for VoIP and IMS at Infonetics Research.

MARKET HIGHLIGHTS Worldwide VoIP service revenue totaled $22.6 billion in the first half of 2010 (1H10), up 8% over 2H09, driven by solid growth in business and residential services across all regions A growing number of hosted providers are incorporating unified communication elements and mobility into their standard offerings, which is creating new levels of service differentiation The number of residential VoIP subscribers grew 10% between 2H09 and 1H10 to 145.4 million Though residential VoIP services revenue growth is slowing due to pricing pressures across all geographies, new developments continue in regions such as Africa and Southeast Asia that previously did not have a large residential VoIP provider base In 1H10, the IP connectivity segment of the business VoIP services market surged past the managed IP PBX and hosted VoIP/UC services segments to become the largest segment of the market In North America, the market for business VoIP services is marked by continued consolidation, with Comcast acquiring New Global Telecom and MegaPath acquiring Speakeasy and Covad in 1H10 REPORT SYNOPSISInfonetics' biannual VoIP and UC Services and Subscribers report provides worldwide and regional market size, forecasts, and analysis of residential/SOHO VoIP services, business VoIP and UC services, and residential/SOHO VoIP subscribers. Business voice services tracked include managed IP PBX services, hosted VoIP and unified communication services (IP Centrex by business size, UC applications, UC telephony), and IP connectivity services (VoIP VPN/IP access, SIP trunking, IP integrated access).

Consumer VoIP subscriber market share is provided for 8x8, AT&T, Cablevision, Charter, Comcast, Cox, Embratel NetFone, France Télécom, Free, KDDI, LG Dacom, LibertyGlobal, NTT, ONO, Optus, PCCW, Rogers, SFR, SK Broadband, SoftBank, Tele2 Netherlands, Telecom Italia, Time Warner Cable, Vonage, and others.

The service includes two VoIP Service Provider Leadership Matrix reports for North America and EMEA, analyzing and ranking the top IP Centrex and IP connectivity service providers.

RELATED RESEARCH Infonetics' new 2011 market research lineup Session border controllers (SBCs) return carrier VoIP equipment to growth, IMS market jumps BT, T-Systems, Vodafone top hosted business VoIP services leaders in EMEA Broadband, video, and mobile services fuel the residential services market IMS operator surveys show growing trend toward mobile deployments Verizon, AT&T, New Global Telecom, Cbeyond, 8x8 among top business VoIP leaders Trend toward hosted and business VoIP services seen across three new reports Rich Communication Suite subscribers to hit 7.3 million in 2011, led by Europe and Asia UPCOMING VOIP AND IMS MARKET RESEARCHSee SERVICE PROVIDER VOIP AND IMS on Infonetics' portal ( for details: SBC Deployment Strategies: Global Service Provider Survey 3Q10 Service Provider VoIP Equipment and Subscribers 3Q10 IMS Equipment and Subscribers 3Q10 Total Service Provider VoIP and IMS Equipment and Subscribers Pivot Residential Voice, Video, and Data Services: North America SALES Larry Howard, Vice President:, +1-408-583-3335 Scott Coyne, Senior Account Director:, +1-408-583-3395 Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

Image Available: <b>Lead Analyst: </b>Diane Myers Directing Analyst, VoIP and IMS Infonetics Research Email Contact +1-408-583-3391

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