2010 TMC Social CRM Award is Open For Entries

TMCnet News

 

 
Norwalk, CT (July 16, 2010) - Technology Marketing Corporation (TMC (News - Alert)), a global, integrated media company building communities in-print, online and in-person, announced today the launch of a new award, 2010 TMC Social CRM Award, that will be announced in conjunction with the Social Customer Summit, collocated with ITEXPO (News - Alert) West, in October, 2010.

Social CRM or customer relationship management describes the evolution of sales and customer service in the new world of blogs, Facebook (News - Alert), Twitter and other services.

The 2010 TMC Social CRM Award is seeking nominations from the absolute best-in-breed companies providing social media applications, services, sites, techniques, tracking solutions, case studies and is sponsored by TMC's Customer Interaction Solutions Magazine.


The Internet has empowered consumers while allowing influencers more power than ever in changing purchasing behavior. Just as CRM defined the evolution of sales and service for the past 15 years, social CRM will frame corporate brands, sales, service and perception for many years to come.

The TMC Social CRM Award honors vendors that have demonstrated innovation, unique capabilities, and significant contributions toward enabling and improving social channel interactions.

"Using social media, companies have the ability to not only measure and monitor customer satisfaction in real-time but can actively participate in the daily dialog that shapes their brand perception. Ultimately social media has an impact on sales and satisfaction levels in the market. To recognize and encourage the evolution and advancement of social communications, TMC is proud to announce its First Annual TMC Social CRM Award," said Rich Tehrani, CEO, TMC. "Awards will be granted to those companies who demonstrate innovation as well as the ability to improve social media communications."

Winners of the 2010 TMC Social CRM Award will be announced in October, 2010 in conjunction with the Social Customer Summit in LA. In addition, winners will be published in the October issue of Customer Interaction Solutions. Winners will also receive a press kit for award marketing.

Learn more and apply. Early-bird registration is due August 5th, 2010. Final deadline to apply is August 26th, 2010.

For more information, please visit www.tmcnet.com.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit www.cismag.com.

About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's (News - Alert) Top U.S. sites, placing TMCnet in the nation's top .03% most visited Web sites. In addition, TMC produces ITEXPO; 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium (News - Alert)); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).

TMC also serves technology professionals with industry-specific Web sites: InfoTech Spotlight, 4GWE, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite Spotlight, Green.TMCnet.com, Healthcare.TMCnet.com, Business Video, Finance.TMC.com, Legal.TMC.com and Education.TMCnet.com. 

For more information about TMC, visit www.tmcnet.com.

TMC Contact:

Jan Pierret

TMC

Marketing Manager

203-852-6800, ext 228

[email protected]