2008 Product of the Year Award Winners Announced by Customer Interaction Solutions Magazine
Norwalk, CT, December 17, 2008 – Technology Marketing Corporation today announced the winners of its 2008 Product of the Year Awards, presented by Customer Interaction Solutions magazine, which has covered call centers, CRM and teleservices since 1982.
Companies displaying vision, leadership and attention to detail were selected by the editors of Customer Interaction Solutions to receive the prestigious award.
“Representing the best in the industry, companies earning a Product of the Year Award have demonstrated a commitment to quality and the further development of the call center and CRM industry through their contributions,” said Greg Galitzine, group editorial director at TMC. “My congratulations to all winners, and I look forward to seeing more from them as they continue to contribute to the future of call center and CRM industry technologies.”
Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions magazine Nadji Tehrani said that for 11 years, the publication has recognized the most innovative products through the award.
“Again, we are proud to distinguish the greatest achievements in the advancement of call centers, CRM and teleservices technologies in 2008,” Tehrani said. “These companies have proven they are dedicated to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. We’re proud to honor their achievements.”
A full list of Product of the Year winners appears below, and will be published in the January 2009 issue of Customer Interaction Solutions magazine (www.cismag.com).
For more information about TMC and Customer Interaction Solutions magazine, visit www.tmcnet.com.
2008 Customer Interaction Solutions Product of the Year Award Winners
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.
For more information about TMC, visit www.tmcnet.com.
203-852-6800, ext. 228
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.
Edited by Michael Dinan