[September 18, 2006]

itSMF USA 2006 Exhibitor Profiles

Company: American Systems
Booth/Stand:    542
Media Contact:   Steve Bruce
Phone:  703-968-5045
E-mail:  [email protected]
Web:   www.AmericanSystems.com
Founded in 1975, American Systems is one of the largest employee-owned
companies in the United States, generating 2005 revenues of $275
million. Based in the Washington, D.C. suburb of Chantilly, Virginia,
the company provides systems engineering, technical, and outsourcing
services to government and private sector customers. With
approximately 1,500 employees in 22 office locations and more than 125
field sites, American Systems is known for anticipating and responding
quickly to our customers' present and future needs.
Company: AmerIT Learning Corporation
Booth/Stand:    518
Media Contact:   Stephanie Piche
Phone:  503-432-8182
E-mail:  [email protected]
Web:   www.ameritlearning.com / www.apollo13itsm.com
Our Mission: To provide the industry's best value and top satisfaction
in ITIL(R) education. AmerIT Learning has been providing ITIL(R)
training and certification since 2003 with course offerings that cover
the full scope of certification for Foundations, Practitioner, and
Service Management Master Requirements as well as Awareness and
Executive level classes and a new team-building, interactive program
based on the Apollo13 mission. For more on AmerIT Learning, please
visit their website at http://www.ameritlearning.com.
Company: BearingPoint, Inc.
Booth/Stand:    525
Ticker Symbol & Exchange:   (NYSE:BE)
Media Contact:   Chad Morris
Investor Relations Contact:  James Hart, [email protected]
Phone:  703.747.3861
E-mail:  [email protected]
Web:   www.bearingpoint.com
BearingPoint, Inc. (NYSE: BE) is one of the world's largest providers
of management and technology consulting services to Global 2000
companies and government organizations in 60 countries worldwide.
Based in McLean, Va., the firm has approximately 17,500 employees and
major practice areas focusing on the Public Services, Financial
Services and Commercial Services markets.
BearingPoint helps companies run IT as a business through strategy,
design and implementation of processes and technologies. Our solutions
have been developed to provide a comprehensive, proven Services
Management model and methodology based on industry standards such as
ITIL.
Our Services Management practice has been helping clients improve IT
effectiveness and efficiencies for more than 10 years and has a strong
record of improving IT processes and implementing leading IT
management technologies.
Company: CCN, Inc.
Booth/Stand:    424
Media Contact:   John Thompson; [email protected]
Phone:  212-447-6100
Web:   www.ccncorp.com
CCN, Inc., is a leading IT Service Management and IT workforce
solutions provider. We offer services in IT recruiting, IT Service
Management (ITSM) consulting, and IT Service Management (ITSM)
education. CCN's ITSM consulting Services offer a full suite of
innovative IT Service Management solutions and business process
improvements to drive effectiveness, efficiency and compliance in IT
Service provision. CCN educates and trains IT professionals, both
onsite and offsite, to employ best practices in the Service of their
organization and to enhance their skills to stay competitive. CCN
features ITIL(R), ISO/IEC 20000 and CobiT education.
Company: Column Technologies, Inc.
Booth/Stand:    339
Media Contact:   Nori De Jesus, Dir. of Marketing
Phone:  630-515-6650
E-mail:  [email protected]
Web:   www.columnit.com
Column Technologies provides infrastructure management solutions to
help our clients manage and deliver services using industry-standard
tools and best practices. Column Technologies offers expertise in
process consulting, system design and integration, application
development, customer support, and training in products, processes,
and ITIL best practices. Column has delivered over 400 successful
implementation for clients ranging from Fortune 500 corporations to
the public sector. Column Technologies is proud to be BMC Americas
Solution Partner of the Year 2006, the Fastest Growing Solutions
Partner Worldwide, a BMC Federal Partner. Recently, Column
Technologies was named as one of Inc. 500 Fastest Growing Companies in
2006.
Company: Consulting-Portal
Booth/Stand:    318
Ticker Symbol & Exchange:
Media Contact:   Karl Bietsch
Investor Relations Contact:
Phone:  770-992-2270
E-mail:  [email protected]
Web:   www.cportalinc.com
Let Consulting-Portal be your ITSM Sherpa! Since 1999 we have been
helping Fortune 500 companies on their ITSM Journeys. We take
companies to the summit!
With an average of 22 years of real-life experience our staff have the
practical know-how to make ITSM a reality.
With Consulting-Portal as your guide you can avoid risk, and
accelerate your push to the summit.
Services include:
ITSM / BSM Assessments and Roadmaps
ITIL Education
ITSM / BSM Workshops
Process Design and Implementation
"Vendor-neutral" ITSM tool selection
Ready for your ITSM journey? Then contact Consulting-Portal today!
Company: Covestic
Booth/Stand:    218
Media Contact:   Kacey Lemieux
Phone:  425-939-6067
E-mail:  [email protected]
Web:   www.covestic.com
Covestic is a leading business and IT consulting firm delivering
industry-leading expertise and solutions that address the operational
challenges of businesses. These solutions include securing IT
infrastructures, achieving and maintaining regulatory and standards
compliance, improving operational efficiency, increasing
infrastructure capacity and scalability, optimizing business process
management, reducing costs through optimization of operations and
technology, securing wireless and remote management systems, and
developing business and IT scorecard metrics. Covestic is committed to
delivering technology solutions that enable clients to achieve their
core business objectives at both strategic and tactical levels. For
more information, visit the company's Web site at www.covestic.com.
Company: Ecora
Booth/Stand:    533
Media Contact:   Mike Emerton
Phone:  603-766-3688
E-mail:  [email protected]
Ecora is the industry's only provider of deep configuration, audit,
collecting and reporting solutions for IT Systems Management. The
company is a business partner to organizations looking to ensure
continual compliance with government and regulatory
requirements-including Sarbanes-Oxley, GLBA, Basel II and HIPAA.
Ecora's award-winning solutions help prove and report on adherence to
industry standards-such as PCI and SAS 70. The challenges created by
threats to the security of the IT infrastructure are virtually
eliminated once the Ecora solutions help take back control with
automated, and deep IT systems change/compliance reporting, disaster
recovery and policy-based impact management.
Company: EDS
Booth/Stand:    224
Ticker Symbol & Exchange:   EDS (NYSE: EDS
Media Contact:   Travis Jacobsen
Investor Relations Contact:  Al Hamood
Phone:  972 604 6000
Web:   www.eds.com
EDS (NYSE: EDS) is a leading global technology services company
delivering business solutions to its clients. EDS founded the
information technology outsourcing industry more than 40 years ago.
Today, EDS delivers a broad portfolio of information technology and
business process outsourcing services to clients in the manufacturing,
financial services, healthcare, communications, energy,
transportation, and consumer and retail industries and to governments
around the world. Learn more at eds.com.
Company: ESI Technologies
Booth/Stand:    632
Media Contact:   Emmanuel Becquet
Phone:  +1-514-745-2524
E-mail:  [email protected]
Web:   octopus-itsm.com
ESI Technologies offers a very intuitive, user friendly IT service
management tool: Octopus.
Octopus is affordable, entirely based on ITIL guidelines and available
on-demand, with no initial infrastructure investment required, no
maintenance and ready to use in 5 minutes.
For only $50.00 per technical user you will enjoy the most flexible,
complete and ready to use ITSM solution.
For more information go to: www.octopus-itsm.com
Company: Evergreen Systems
Booth/Stand:    325
Media Contact:   Jill Lander; 571-262-0979
Investor Relations Contact:  Don Casson; 571-262-0965
Phone:  571-262-0977
E-mail:  [email protected]
Web:   www.evergreensys.com
Evergreen Systems is a specialized IT process consulting firm focused
on helping firms maximize the value of IT to their businesses,
specializing in ITIL business case development and strategy, and
services that include Service Catalog, Change Management,
Configuration Management, CMDB and Asset Management. Evergreen manages
IT process improvement from planning to implementation.
Visit Evergreen at booth 325, qualify for iPod drawings, see running
presentations on developing the business case for ITIL, common sense
on CMDB and our fixed price 'quick start' asset management program.
Pick up your free tickets to 'an evening with Evergreen' Monday night
9/18 while they last.
Company: Five9 Technologies
Booth/Stand:    430
Media Contact:   Christian Iantoni
Phone:  (312) 474-6420
E-mail:  [email protected]
Web:   www.five9technologies.com
Five9 Technologies has earned its reputation by delivering successful
IT Service Management outcomes to over 10% of the Fortune 500
companies. Our industry leading status is maintained by our highly
qualified, certified and dedicated consulting professionals. As our
clients will attest, the Five9 approach delivers tangible business
value and measurable results that positively affect their
organization's bottom line.
Five9 provides targeted IT Service Management consulting services
leveraging ITIL and ITAM best practices in the following areas: IT
Strategy Design and Implementation, Organizational Change and
Transformation, and ITSM Business Process Reengineering and
Benchmarking.
Company: Fox IT
Booth/Stand:    418
Media Contact:   Peter Quagliariello
Phone:  610-313-1830
E-mail:  [email protected]
Web:   http://us.foxit.net
Fox IT is a global organization specializing in service management
consultancy, training and products.
Our services are centered on ITIL, MOF and ISO 20000 training and
consultancy to include assessments, process design and implementation
including foxPRISM, a customizable web-based ISO20000 compliant
process model.
Fox IT are partners with Service-now.com delivering and supporting
web-based IT service and asset management hosted solutions.
Fox IT will exhibit at ITSMF USA where Lynda Cooper, co-author of
ISO20000 and President Fox IT LLC, will run a workshop entitled
"ISO20000 - What, Why and How".
Fox IT are based in the USA (Philadelphia, Seattle) and UK (London).
Company: FrontRange Solutions
Booth/Stand:    119
Media Contact:   Bob Dirkes; [email protected]
Phone:  1.800.776.7889
E-mail:  [email protected]
Web:   www.frontrange.com
FrontRange Solutions USA Inc., is a leading international provider of
Service Management and CRM solutions used by more than 130,000
companies and over 1.2 million users to automate and manage IT
projects and customer-facing initiatives. A leader in consolidated
sales and service solution suites, FrontRange established its
reputation with the award-winning GoldMine(R) family of solutions for
business relationship management, team-based contact management and
sales forces automation; and with HEAT(R) solutions for complete
service management, including Help Desk, Knowledge Management, Asset
Management and Service Level Management.
Company: Hornbill Systems Inc
Booth/Stand:    413
Media Contact:   Andreina West, PR Artistry Ltd
Phone:  +44 (0) 1491 639500
E-mail:  [email protected]
Web:   www.hornbill.com
UK company Hornbill Systems demonstrates commitment to US market with
Platinum Plus Sponsorship of itSMF Show.
Hornbill will be demonstrating the latest version of its Supportworks
enterprise support platform at the itSMF Show. The new version 7.2,
includes many enhancements which will make the system even faster to
implement out-of-the-box and easier to use.
Hornbill will be running practical presentations on its fast-track
Configuration Management tools, demonstrating how Supportworks can
provide the ideal platform for a pragmatic approach to service
management.
In addition Hornbill will be presenting a paper on "The Human Side of
ITIL: The Service Catalogue", and a Solution Center Session on the
expo floor.
Company: Hypersoft Information Systems
Booth/Stand:    432
Media Contact:   [email protected]
Investor Relations Contact:  [email protected]
Phone:  +49 (89) 15904160
E-mail:  [email protected]
Web:   www.hypersoft.com
Hypersoft Information Systems provides IT Service Management solutions
enabling business-relevant analysis of quality and usage of IT
services, controlling and enforcing service level agreements,
assessment and audit of service costs and resource consumption.
Hypersoft software delivers out-of-the-box metrics for a number of
common infrastructure services, including web, messaging, perimeter,
collaboration, or directory services. Analysis of non-standard or
in-house applications can be performed by configurable generic
modules.
Actively used world-wide by major IT service organizations, Hypersoft
solutions provide customers with state of the art service delivery
metrics both from the business and from the technical perspective.
Company:  ISACA
Booth/Stand:    230
Media Contact:   Kristen Kessinger
Phone:  +1.847.590.7455
E-mail:  [email protected]
Web:   www.isaca.org
With more than 50,000 members in more than 140 countries, ISACA
(www.isaca.org) is a recognized worldwide leader in IT governance,
control, security and assurance. Founded in 1969, ISACA sponsors
international conferences, publishes the Information Systems Control
Journal, develops international information systems auditing and
control standards, and administers the globally respected Certified
Information Systems Auditor (CISA) designation, earned by more than
48,000 professionals since inception, and the Certified Information
Security Manager (CISM) designation, a groundbreaking credential
earned by 6,000 professionals in its first three years.
In 1998, ISACA established its research affiliate, the IT Governance
Institute (ITGI). ITGI is the publisher of COBIT, an IT governance
framework widely used for Sarbanes-Oxley compliance. COBIT is
available as a free download at www.itgi.org.
Company: ITpreneurs
Media Contact:   Marc Halcrow
Phone:  954.560.9899
E-mail:  [email protected]
Web:   www.itpreneurs.com
ITpreneurs is the leading learning solutions provider in the IT
Management and IT Governance Best Practices Domain. Offering a
comprehensive portfolio of innovative learning solutions across the
well known IT best practices frameworks such as COBIT(R), ITIL and
ISO/IEC 2000.
ITpreneurs recognizes the need to develop an individual's competency
in order for the organization to have the required knowledge to
succeed and deliver. Training offered within the ITpreneurs portfolio
is part of a key competence required by both an individual and also
the organization.
ITpreneurs provides a multi delivery training approach consisting of
e-learning, classroom training, game based simulation and hands-on
workshops.
Visit our booth at the ITSMF or write to [email protected]
Company: ITSM Academy
Booth/Stand:    431
Media Contact:   Lisa Schwartz
Phone:  954.491.3442
E-mail:  [email protected]
Web:   www.itsmacademy.com
ITSM Academy is an EXIN Accredited, full service provider of IT
Service Management (ITSM) education and advice. We provide
personalized ITSM solutions - including all level of certified ITIL
Training - built on our extensive backgrounds as IT Service
Professionals.
Be sure to stop by our booth - 431 - to register to win a FREE SEAT in
our ITIL Service Manager Course (a $7,500 value!)
Company: Kinetic Data
Booth/Stand:    539
Media Contact:   Mary Macdonald
Investor Relations Contact:  John Sundberg
Phone:  651-556-0936
E-mail:  [email protected]
Web:   www.kineticdata.com
Kinetic Data is a global provider of tailored and packaged BMC(R)
Remedy software solutions that enhance business processes and
services. Founded in 1998 and a BMC Alliance Partner since 1999,
Kinetic Data is characterized by its can-do approach and command of
service management challenges resulting in hundreds of unique and
exceptional client solutions.
As a BMC Independent Software Vendor, Kinetic Data has developed
Kinetic Request and Kinetic Survey products that offers BMC Remedy
customers solutions for Online Forms, Surveys, Call Scripting, and
Data Validation.
Kinetic Data is headquartered in St. Paul, Minn., with offices in
London, United Kingdom and Sydney, Australia.
Company: LogLogic
Booth/Stand:    636
Media Contact:   Danny Begonia, LP&P, (512) 638-5317
Phone:  1.888.347.3883
E-mail:  [email protected]
Web:   www.loglogic.com
LogLogic(TM) provides the world's leading enterprise-class platform
for collecting, storing, reporting and alerting on 100 percent of IT
log data from virtually any device, operating system or application.
LogLogic series 3 LX and ST appliances address the compliance,
operations and risk mitigation needs of the most demanding Fortune and
Times 1000 companies globally. LogLogic's innovations include creating
the world's first search engine for fast moving IT log data and
Compliance Suites that automate using that data to enforce critical
controls and regulations. LogLogic has won multiple awards including
Best of Interop 2005, SC Magazine's "Best Computer Forensics" and Info
Security's "Hot Company 2006." For more visit loglogic.com and
blog.loglogic.com.
Company: MRO Software (Pending acquisition by IBM)
Booth/Stand:    233
Ticker Symbol & Exchange:   NASDAQ: MROI
Media Contact:   Vaughn Harring
Investor Relations Contact:  Peter Rice
Phone:  781 280 6855
E-mail:  [email protected]
Web:   www.mro.com
MRO Software is the leading provider of asset and service management
solutions. Maximo Enterprise Suite, the Company's flagship solution,
is delivered on a Web-architected platform and increases productivity,
optimizes asset performance, and service levels, reduces costs and
enables asset-related sourcing and procurement across the entire
spectrum of strategic assets.
The Company's asset management solutions allow customers to manage the
complete lifecycle of strategic assets including: planning,
procurement, deployment, tracking, maintenance and retirement. Using
MRO Software's solutions, customers improve production reliability,
labor efficiency, material optimization, software license compliance,
lease management, warranty and service management across their asset
base.
Company: NetQoS
Booth/Stand:    637
Media Contact:   Chandra Hosek
Phone:  512-334-3713
E-mail:  [email protected]
Web:   www.netqos.com
NetQoS is a provider of network performance management products and
services, giving Global 2000 organizations the information needed to
improve the delivery of applications across the network
infrastructure. NetQoS is the only vendor that can provide global
visibility for the world's largest enterprises into all three key
metrics necessary to quantify network infrastructure performance:
end-to-end response time, traffic flows and device performance.
Global 2000 corporations rely on NetQoS' performance management
solutions to make informed decisions about network capacity and
growth, eliminate inefficient network resource allocations, improve
staff productivity and effectiveness, and deliver better services to
end users.
Company: NetworkD Corporation
Booth/Stand:    349
Media Contact:   Heidi Smith; [email protected]
Investor Relations Contact:  Karen Stones; [email protected]
Phone:  949.222.2287
E-mail:  [email protected]
Web:   www.networkd.com
Established in 1996, NetworkD Corporation is a leading provider of
Desktop Systems Management and Help Desk Solutions to enterprise
organizations worldwide. Focusing on solutions that take the best of
ITIL and operational best practices, NetworkD offers implementation
and consulting services that empower businesses to effectively and
efficiently manage their IT infrastructure. We specialize in reducing
operational costs, enhancing the customer experience, and increasing
efficiency of support staff.
With a reputation for innovative solutions and technologies, NetworkD
has over 4,000 clients globally. Headquartered in Newport Beach,
Calif., NetworkD has offices located in the United States, EMEA, and
the Asia Pacific. Visit us at www.networkd.com for more information.
Company: Nouri Associates, Inc.
Booth/Stand:    133
Media Contact:   Hamid Nouri
Phone:  (415) 267-7611 Ext. 612
E-mail:  [email protected]
Web:   www.nouriassociates.com
NAI is a specialized provider of Consulting and Training solutions in
the area of IT management and control best practices:
--ITIL (IT Infrastructure Library)
--ISO/IEC 20000 (IT Service Management Standard)
--CMMI (Software Development)
--PMBOK (Project Management)
--COBIT (IT Governance & Control)
NAI is an EXIN ACP (Accredited Course Provider) for all levels of ITIL
training (Foundation, Practitioner, Manager) and offers a
comprehensive portfolio of classroom & online ITIL and ISO 20000
curriculums.
NAI's key differentiators are:
--Highly experienced (20+ yrs) and certified resources
--Single minded focus on IT Management
--Better value and highly competitive rates
Company: Pink Elephant
Booth/Stand:    113
Media Contact:   Ann Lamanes, Assistant Marketing Manager
Phone:  1-888-273-7465
E-mail:  [email protected]
Web:   www.pinkelephant.com
Pink Elephant is the world leader in IT management best practices,
offering conferences, education, consulting services and ATLAS(TM), a
secure, web-enabled knowledge management system containing Pink's
highly valued intellectual property, to public and private businesses
globally, and many listed in the Fortune 500. The company specializes
in improving the quality of IT services through the application of
recognized frameworks, including ITIL. Pink Elephant has been involved
in the "ITIL project" since its inception in 1987, and was selected by
the UK's Office of Government Commerce (OGC) to help author ITIL's
next version. For more information, please visit www.pinkelephant.com.
Company: Plexent
Booth/Stand:    613
Media Contact:   Megan Unterbrink
Phone:  (972) 716-0500 ext. 20
E-mail:  [email protected]
Web:   www.plexent.com
Plexent, an IT service management firm that services Fortune 500
companies, medium-sized businesses, government agencies and other
organizations, began its official journey in 2001 when Gordon Brown,
founder and president, assembled a team of IT executives and
architects to develop intellectual property known as itDNA(R) . Based
on the IT Infrastructure Library ITIL(R), the itDNA multidimensional
product came into existence to support the need for IT organizations
to begin operating like a business. itDNA is a framework, a
methodology, and a knowledge base built on a collection of
industry-leading standards, which consist of ITIL, ISO(R), CMMI(R),
ISACA(R), and others.
Company: Principle Technologies LLC
Booth/Stand:    635
Media Contact:   James Dale
Phone:  877.394.4314
E-mail:  [email protected]
Web:   www.principletech.com
Principle Technologies is an ITIL/ITSM consulting firm that helps
clients with service desk and infrastructure management.
The Principle Advantage is experience. Principle Technologies'
consultants have an average of 13 years of real-world experience in
successful ITIL/ITSM implementations. Using proven best practice
process engineering, we provide improved IT service levels and reduced
support costs to impact your bottom line.
Principle Technologies maintains a record of successfully implementing
ITIL, providing expertise from the initial assessment all the way
through complete process and tool implementation. Our reputation is
built on a passion for success coupled with an unwavering focus on
results.
Company: SAS Institute Inc.
Booth/Stand:    114
Media Contact:   Mike Nemecek
Phone:  919/531-5140
E-mail:  [email protected]
Web:   www.sas.com
SAS is the leader in business intelligence (BI) software and services
that create intelligence from massive amounts of data.
SAS brings together a unique platform for enterprise BI, built with
unmatched data integration technology, storage designed for
intelligence, sophisticated predictive analytics and traditional BI
tools.
SAS(r) IT Intelligence solutions
(http://www.sas.com/solutions/itsysmgmt) help companies manage and
optimize their IT organization and service delivery, control costs,
and make informed decisions in support of strategic business goals.
Why do 40,000 customer sites - including 90 percent of FORTUNE 500
companies - rely on SAS? Because for three decades, SAS has given
customers The Power to Know(r).
Company: Tripwire, Inc.
Booth/Stand:    519
Media Contact:   Kim Beasley
Phone:  503.276.7541
E-mail:  [email protected]
Web:   www.tripwire.com
Tripwire is the leading provider of change auditing software and
services that enable enterprises to improve IT service quality, pass
audits and ensure security by enforcing the IT change policy with
change auditing. Tripwire Solutions include software and professional
services offerings. Its software includes Tripwire Enterprise, the
only change auditing solution to comprehensively detect, reconcile and
report changes made across the IT service stack, and Tripwire for
Servers, a proven change monitoring and analysis solution for servers
running in small to mid-size organizations. Tripwire Professional
Services range from product implementation and tuning to compliance
related consulting, ITIL implementation, and organizational change
management. http://www.tripwire.com.
Company: Unisys
Booth/Stand:    549
Ticker Symbol & Exchange:   UIS
Media Contact:   Brian Daly
Investor Relations Contact:  Jack McHale
Phone:  215-986-3501
Web:   www.unisys.com
Unisys is a worldwide technology services and solutions company. Our
consultants apply Unisys expertise in consulting, systems integration,
outsourcing, infrastructure, and server technology to help our clients
achieve secure business operations. We build more secure organizations
by creating visibility into clients' business operations. Leveraging
Unisys 3D Visible Enterprise, we make visible the impact of their
decisions - ahead of investments, opportunities and risks. For more
information, visit www.unisys.com

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