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TMC University Offers Live Online IP PBX Certification
[April 29, 2004]

TMC University Offers Live Online IP PBX Certification

Technology Marketing Corporation (TMC) announced that their TMC University Online division will offer a live IP PBX Online Certification Course on May 19-20, 2004. Each live certification course is a targeted and innovative class featuring hand-picked industry experts who will objectively educate students on the given subject matter within the comfort of their own offices. Partcipants will get a chance to interact live with instructors through video during the sessions and take an online exam without purchasing a plane ticket or making a hotel reservation.

The online course will be presented using Arel’s trend-setting universal conferencing software solution for interactive voice, video and data. The Arel software enables our geographically dispersed users to participate in this course and feel as though they are in an intimate class room setting.

“Through the course I participated in open discussions on a variety of topics such as ROI, planning, deployment, support, etc., which will prove invaluable as we deploy new services. The fact that the course was mostly vendor/carrier neutral helped to encourage a more honest and objective environment,” said Fawad Shaikh of Allstream (formerly AT&T Canada), a course graduate who described his experience with the IP PBX Certification course.

The IP PBX Certification course consists of sessions covering the following topics:

• Reaping the benefits of the IP PBX
• Enterprise applications for
• Cost justifying the upgrade to
IP telephony
• A point by point ROI roadmap
• Selecting the right IP
PBX solution
• Effective deployment of IP PBXs
• Migration strategies
• Living with your new IP PBX

According to TMC President and Conference Chairman Rich Tehrani, the TMC University IP PBX Certification course is the only independent program of its kind, and is long overdue.

“The decision to shift to a packet-based, IP telephony (VoIP) system carries significant and potentially disruptive challenges for an organization. In fact, these disruptions are often cited as the reason for NOT shifting to IP telephony. This new IP PBX certification will help relieve some of the stress for companies considering VoIP deployment. By handing over the project to a certified professional, they can have confidence that all important factors are considered and the decisions they make are the right ones – before they make them,” said Tehrani.
For complete course descriptions and instructors, please visit
Registration for the IP PBX online certification course is now open. Anyone interested may register by contacting Dave Rodriguez at 1-203-852-6800, ext. 146 or email at

About TMC
Celebrating more than 30 years as a leading technology publisher, Technology Marketing Corporation (TMC) publishes two magazines: Customer Inter@ction Solutions, and Internet Telephony, and the online publications,, Planet PDA Magazine, Alternative Power and BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC also produces The Global Call Center Outsourcing Summit. publishes more than 25 online newsletters. For more information, visit

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