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Maid To Perfection Franchise Selects Insight Direct's Field Service Management Solution, ServiceCEO
[May 25, 2004]

Maid To Perfection Franchise Selects Insight Direct's Field Service Management Solution, ServiceCEO

HAGERSTOWN, Md. & BOSTON --(Business Wire)-- May 25, 2004 -- Maid to Perfection and Insight Direct Formalize Long-Standing Relationship That Makes ServiceCEO Maid to Perfection's Exclusive Franchise Solution

Maid to Perfection and Insight Direct, Inc. announced the signing of a licensing and services agreement making ServiceCEO(R) the exclusive software solution for Maid to Perfection and providing each franchise owner a full suite of training and technical support services.

"We began recommending Insight Direct's software in 1998," said Michael Katzenberger, CEO, Maid to Perfection. "We now have a corporate agreement in place that provides our franchise owners with software and services at very affordable prices."

"It is nice to formalize a partnership with one of our first customers," said Robin T. Miller, VP Business Development, Insight Direct. "Maid to Perfection franchise owners can rely on us as their outsourced IT partner for a complete solution of software, training and technical support."

ServiceCEO controls the entire job cycle from estimating, scheduling, dispatching and work orders to back office processing of wireless field response updates, job costing, invoicing and accounts receivable. In addition, ServiceCEO provides robust customer relationship management, service contract/warranty tracking and inventory control along with employee job performance tracking, equipment assignment, commission calculations and payroll.

About Maid to Perfection

Established in 1980, Maid to Perfection(R) is a leading cleaning service franchise with over 240 offices in Canada and the United States. Maid to Perfection provides residential cleaning services and contract commercial cleaning services for office buildings and suites. Based in Hagerstown, Maryland, Maid to Perfection can be reached at (800) 648-6243 or online at

About Insight Direct

Insight Direct develops and markets ServiceCEO, recognized as the Field Service Management standard for small and medium-sized businesses. Since the introduction of its first-generation product in 1997, Insight Direct has sold its software in more than 15 countries to over 2,000 customers, including COIT Services, MilliCare Commercial Carpet Care, Service Brands, SparkleWash and Unilever. For more information on this Boston-based company, visit or call 800.471.4200.

ServiceCEO is a registered trademark of Insight Direct, Inc. in the U.S. and/or other countries. Other parties' marks are the property of their respective owners and should be treated as such.

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