[December 05, 2003] Sykes' Entry Into El Salvador Expands Global Footprint Sykes Enterprises, Incorporated, a provider of outsourced customer management solutions and services, today announced at a press conference that it plans to expand its global footprint with a new contact center in El Salvador. The new center is part of SYKES' on-going business strategy of addressing its clients' needs for a high-value, cost-effective solution that leverages SYKES' global footprint while maintaining the Company's competitive position. "We are pleased to announce our expansion into El Salvador, a country with an extraordinary culture of industrious and hard-working people," commented John H. Sykes, Chairman and CEO of SYKES. "This expansion will be mutually beneficial for both the people of El Salvador and SYKES' clients by adding an additional link to SYKES' already expansive global footprint." The SYKES' wholly owned operation in San Salvador, El Salvador will initially be built to provide approximately 400 seats, with the potential to more than double those seats in the near future. Plans are to develop the new center to support multi-lingual customer care solutions. The expansion in SYKES global footprint will provide another high value, cost-effective, near-shore option to global clients who are looking to offshore markets for a blended customer support solution. [ Back To TMCnet.com's Homepage ]