[June 05, 2007] Telecom New Zealand International Dials up Process Improvement With Savvion Tweet SANTA CLARA, Calif. --(Business Wire)-- Savvion(R), the industry's leading business process management (BPM) company, announced today that Telecom New Zealand International, a division of the Telecom Corporation of New Zealand and a leading telecommunications company in Australia and Asia-Pacific, has selected Savvion BusinessManager (TM) 7.0 to speed up and ease the way new customers sign up for service. With Savvion BusinessManager, Telecom New Zealand International will use BPM to coordinate across different systems within the company to streamline order management, billing, and provisioning to improve customer loyalty and generate revenue. Telecom New Zealand International provides the full range of telecommunications services to retail and wholesale customers with offices in Wellington, Auckland, Sydney, London, Tokyo, New York and Los Angeles, as well as additional switch sites in Melbourne, Frankfurt, and Miami. Since its inception in 1987, Telecom New Zealand has become has become one of the largest telecommunications companies in Australia and Asia-Pacific. Telecom New Zealand International turned to business process management solutions from Savvion to rapidly change their service offerings as business changes occur, ensuring that customers are offered the right offering every time. "It is important that Telecom New Zealand International deploys the latest technology to improve the way we do business with new and existing customers," said David Gorman, global IT manager at Telecom New Zealand International. "We selected Savvion BusinessManager after a detailed review of the leading BPM vendors and determined that Savvion was the best choice for our company as we look to improve customer loyalty and generate visibility across the organization." "Order management and provisioning is a critical process that many companies in the communication's industry are looking to improve," said Sanjay Kumar, vice president of telecommunications solutions at Savvion. "In a customer-centric business like telecommunications, streamlining customer and network order management as well as the network provision process is critical to maintaining customer loyalty and growing revenue. With Savvion BusinessManager, telecommunication's companies can coordinate efforts across different systems for a complete end-to-end control and visibility." About Telecom New Zealand International Telecom New Zealand International (TNZI) is a division of the Telecom Corporation of New Zealand. TNZI provides the full range of telecommunications services to retail and wholesale customers including data, voice, and mobile services. TNZI specializes in international wholesale voice and communications services providing cost effective quality solutions for delivery of voice and data across the globe. Aiming to be the leading provider of international managed services in Australia and New Zealand, TNZI has an established direct network to reputable carriers around the world, offering access to a port folio of communications solutions, each assuring quality, reach and reliability to business customers in the global wholesale market. About Savvion Savvion is the leading provider of business process management (BPM) software that improves business performance and reduces costs. Savvion has a proven track record of turning process improvement ideas into real-world solutions quickly, often in as few as 30 days, and delivering a return on investment as high as 300%. More than 300 global business enterprises, public service agencies, and systems integration firms, including 20 of the Fortune 100, use Savvion systems to manage their business. Savvion is recognized by Intelligent Enterprise as one of the most influential companies in information technology today, and is a Leader in the Forrester Wave for BPM. To start down the path of process improvement, download the Savvion Process Modeler available for free at www.savvion.com/startnow. Or visit the Savvion ProcessXchange, where people can connect with a community of interest devoted to business process management, at www.processxchange.com. Headquartered in Santa Clara, California, Savvion can be reached at www.savvion.com or 888-544-5511. The Savvion logo, Savvion, and Savvion BusinessManager are trademarks or registered trademarks of Savvion, Inc. All other trademarks mentioned herein are the property of their respective owners. [ Back To TMCnet.com's Homepage ]