Dialpad Leverages AI to Improve User Experience and Operational Efficiency Through TrueCaaS Solutions
Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced enhancements to its award-winning truly unified Communications as a Service (TrueCaaS™) solution. Dialpad® empowers people to Work Beautifully from anywhere by putting the experience first, enabling all users to leverage artificial intelligence (AI) to boost company-wide efficiency and effectiveness by streamlining the user experience and reducing clicks. Dialpad products are designed for the remote workforces of today and tomorrow, presenting distributed personnel a seamless experience for productive collaboration. With its unique TrueCaaS solution delivered through one cohesive platform with AI at its core, Dialpad helps companies simplify business communications and collaboration.
The latest Dialpad enhancements will advance its One App to Tap approach with a seamless calendar integration, one-click activation for Dialpad Meetings, and the expansion of AI via Voice Intelligence (Vi™) throughout the platform. With a truly unified communications solution delivered through a single pane of glass, Dialpad simplifies business collaboration and reduces the growing issue of "app overload."
"It's no longer acceptable for a company to expect its customers or employees to utilize and navigate multiple platforms and channels," said Craig Walker (News - Alert), CEO, Dialpad. "Companies of all sizes, from the Main Street mom-and-pop shops, to Second Avenue SMBs, up through the enterprises of Wall Street, must unify internal and external communications operations to increase operational efficiency and improve the user and customer experience."
"Modern solutions from Dialpad allowed us to easily transition from the office to home, which has been crucial during this time of work from home during the COVID-19 pandemic," said Ryan Fannin, Vice President of Information Technology, Austin FC. "With Dialpad's cloud platform, the transition was very easy for our organization. We were able to pick up and work anywhere with seamless flexibility, full connection and capabilities. We are very fortunate to have found Dialpad."
Dialpad is the global leader in AI communications for business, transforming how the world works together. Dialpad customers benefit from truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings and the world's most advanced AI Contact Center - all in one beautiful app. More than 7,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere including Motorola (News - Alert) Solutions, Netflix, T-Mobile, Twitter, Uber and WeWork. Visit www.dialpad.com for more information and a demo.
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