SAN DIEGO, Aug. 28, 2026 (GLOBE NEWSWIRE) -- Andrew Cardno, Dr. Ralph Thomas, Dr. A.K. Singh, and Hanna McCall today announced the release of Book 16 of The Math That Gaming Made — Compendium, Full-Color Edition, which distills the science of casino analytics into one essential guide for every role on the gaming floor.
Building on 19 years of continuous research and 15 previous titles, the illustrated Compendium brings the authors’ body of work together in a single volume. It provides the actionable mathematics, terminology, visual frameworks, and real-world context needed to activate data across casino operations, marketing, player development, finance, security, analytics, and executive leadership.
Rather than requiring readers to cross-reference earlier volumes, Book 16 synthesizes the complete series, updates its techniques, and presents the material in a full-color, cross-indexed format designed for practical use throughout the casino enterprise.
“The mathematics of gaming continues to evolve alongside the industry itself,” said Andrew Cardno, Co-Founder and Chief Technology Officer of QCI. “Our goal with Book 16 is to preserve the depth and rigor of the underlying mathematics while making the full body of work accessible in one place. Whether someone oversees a single department or the entire enterprise, the Compendium gives them practical methods they can understand, communicate, and apply.”
A Reference for Every Casino Discipline
General Managers and Executives: Connect operational KPIs directly to bottom-line profit through C-suite-ready dashboards and case studies that reveal which performance levers matter most.
Slot and Table Operations: Apply proven statistical models for game mix, merchandising, heat-mapping, and dispatch to increase revenue and reduce downtime.
Marketing and Player Development: Use behavioral segmentation, reinvestment optimization, and test-and-control campaigns to improve trip frequency without over-comping.
Finance and Compliance: Validate forecasts, jackpots, and hold percentages through transparent formulas designed to support regulatory and auditing requirements.
Analytics and Strategy Teams: Apply established methodologies to transform raw data into insights that guide day-to-day execution and long-term planning.
A cornerstone of Book 16 is its expanded 50-page industry glossary, written and curated by veteran gaming operator Buddy Frank. The plain-English reference demystifies the acronyms, terminology, metrics, formulas, and industry language used across casino departments.
“Over the years, I’ve seen how easily the language of gaming can vary from vendor to vendor, or even one property, to another,” said Frank. “This expanded glossary gives operators a clear, practical reference that makes acronyms, mathematical and analytical terms and casino slang easier to understand. Hopefully, it creates a common language teams can use throughout their organization and across the industry.”
What Sets the Compendium Apart
The Entire Series, Unified: Synthesizes insights from 15 previous books, wth techniques updated, cross-indexed, and presented in color.
Nineteen Years of Field Notes: Includes hundreds of anonymized stories from Las Vegas, Macau, tribal, and route markets illustrating what worked, what failed, and why.
Forward-Looking Perspective: Explores how emerging analytics tools and changing player behaviors will reshape casino operations in the coming decade.
The Industry’s Best Glossary: Features a 50-page, plain-English reference written and curated by Buddy Frank to clarify commonly used acronyms, metrics, formulas, and terminology.
Executive-Ready Visuals: Uses heatmaps, dashboards, and storyboards to translate complex mathematics into clear, actionable information.
“Casino analytics should not belong to one department or a small group of specialists,” said Dr. Ralph Thomas, Co-Founder and Chief Executive Officer of QCI. “The Compendium gives the entire organization a common language and a proven analytical foundation. From the front line to the boardroom, it helps every discipline understand performance and apply mathematics consistently.”
Book 16 of The Math That Gaming Made — Compendium, Full-Color Edition is available now for purchase on Amazon.
About The Math That Gaming Made Series Since its debut in 2007, The Math That Gaming Made series has grown into one of the gaming industry’s most recognized bodies of applied analytics scholarship. Its foundational titles, specialized volumes, and ongoing Compendium editions explore the mathematics behind casino operations and translate advanced analytical principles into methods gaming professionals can use.
Book 16 continues the authors’ commitment to advancing the science of gaming and sharing that knowledge with the wider industry.
ABOUT QCI Quick Custom Intelligence, Inc. is an agentically run technology business where agentic technology has managed nearly every aspect of our business. Applying this agentic platform QCI delivers and supports its AGI Platform and QCI Resorts™, the Unified Business Platform for Resorts. Deployed across more than 325 casino resorts throughout North America, Australia, New Zealand, Canada, Latin America, and Europe, QCI’s technology supports more than $42 billion in annual gross gaming revenue.
QCI is leading the industry’s transition beyond fragmented software stacks, integrations, and data warehouses toward a single real-time system for all resort operations. Built specifically for gaming and hospitality, QCI Resorts is a unified hospitality, food and beverage, marketing, loyalty, guest engagement, operations, and enterprise platform supporting a common AI layer, while gaming systems remain integrated. The result is a foundation for real-time operational intelligence, natural language operations, and agentic AI across the casino resort enterprise.
QCI was co-founded by Dr. Ralph Thomas and Andrew Cardno and is headquartered in San Diego, California, with offices across North America, including St. Louis, Denver, Seattle, and Phoenix.
Main phone number: (858) 299.5715. Learn more at https://qci.ai/.
ABOUT DR. RALPH THOMAS Dr. Ralph Thomas is the Co-Founder and Chief Executive Officer of Quick Custom Intelligence. Ralph is a product visionary in applied analytics and the founder of two companies that deliver solutions in casino gaming, education, and adult learning. As a gaming industry veteran, Dr. Thomas has substantial experience implementing analytics into single and multi-property gaming companies to drive tangible and measurable gains to the bottom line and has built business intelligence tools for multibillion-dollar casinos. Dr. Thomas is co-author of seven books and over 80 articles on applied analytics and data science in gaming, an inventor on dozens of patents, and understands gaming from raw data up through casino operations, giving him a unique, 360-degree view of the industry.
ABOUT ANDREW CARDNO Andrew Cardno is a distinguished figure in the realm of artificial intelligence and data plumbing. With over two decades spearheading private Ph.D. and master’s level research teams, his expertise has made significant waves in data tooling. Andrew’s innate ability to innovate has led him to devise numerous pioneering visualization methods. Of these, the most notable is the deep zoom image format, a groundbreaking innovation that has since become a cornerstone in many of today’s mapping tools. His leadership acumen has earned him two coveted Smithsonian Laureates, and teams under his mentorship have clinched 40 industry awards, including three pivotal gaming industry transformation awards. Together with Dr. Ralph Thomas, the duo co-founded Quick Custom Intelligence, amplifying their collaborative innovative capacities. A testament to his inventive prowess, Andrew boasts over 150 patent applications.
Across various industries — be it telecommunications with Telstra Australia, retail with giants like Walmart and Best Buy, or the medical sector with esteemed institutions like City of Hope and UCSD — Andrew’s impact is deeply felt. He has enriched the literature with insights, co-authoring 14 influential books with Dr. Thomas and contributing to over 100 industry publications. An advocate for community and diversity, Andrew’s work has touched over 100 Native American Tribal Resorts, underscoring his expansive and inclusive professional endeavors.
