TMCnet Feature
February 13, 2020

How to Foresee and Avoid Problems with Your Web Hosting Provider



This article lists the most common problems users face when dealing with web hosting providers, as well as recommendations on how to prevent these problems.

PROBLEM 1 - SLOW LOADING WEBSITES

As you know, website visitors do not like to wait. According to Akamai, visitors expect sites to load in two seconds or less, and 40 percent of visitors will not wait more than three seconds for the webpage to load.



How to prevent such problems:

  • There is a rule: the closer a site is to its visitors, the better. Closer, in this case, means precisely its geographical location. In other words, the data center and the server that runs the site should be in the same region as the target audience of the website.

  • The hosting type must be technically consistent with the specifics of the site. For example, if the site contains a significant amount of video and photo content, then the hosting package should include both sufficient disk space and proper computing resources.

  • Often, you should make sure that the hosting provider offers the CDN service (content delivery network). CDN actually creates electronic “prints” of (cached) static pages of the site, the content on which does not change, and places them on several servers that are remote from each other. This reduces data transfer routes, page loading time, and makes the site faster for the end-users. CDN is useful for large web portals containing a lot of “heavy-weight” video and graphic materials and aimed at a wide audience of users located in different regions of the world.

PROBLEM 2 – HIGH TARIFFS

The problem of high hosting tariffs is always multifaceted. Because of the need to find a compromise between price and productivity, there is always a risk that in the future the hosting package will either not keep up with the site growth rate and will restrain it, or, conversely, it will be redundant and will lead to unreasonable financial spendings. Thus, a thorough understanding of your current needs and proper planning of the project development stages are initial steps in solving the problem of high hosting costs.

How to prevent such problems:

  • It is necessary to correctly identify the goals of the website, analyze the prospects for its further development, taking into account the traffic growth and the increase of the volume of published content, and compare the results with the budget of the project, which will somehow act as a limiting factor. After that, you can study the available offers of hosting providers and choose the one that will best meet the current needs of the site and provide opportunities for its further development.

  • The website should constantly be evolving. For the sake of strategic goals, short-term goals can change. This happens quite often. However, it is necessary to predict such changes in advance and choose a hosting package that provides for the so-called scalability - the ability to expand the set of hardware and software resources to meet the growing needs of the site, but without negative impact on the project budget.

  • Hosting provider tech support helps to save money. As practice shows, tariffs of any degree (even the premium ones) that do not include quality technical support can be safely ignored when choosing a hosting for your site. The ability, if necessary, to ask a question related to the competence of the provider, and get an exhaustive answer, is very important. Should tech support be considered the basis for cooperation between the client company and the hosting provider? Yes, sure! All technical problems should be solved quickly and professionally, be it via email, by phone, online chat, or any other way.

PROBLEM 3 – LOW SECURITY

It is not a secret that the need for comprehensive site protection has become increasingly relevant. Successful cyber-attacks on top sites like Sony, Yahoo, and many other large companies and organizations are the most obvious proofs of this. Of course, the site admins are obliged to take care of their users’ data, but if some business owners do not care, the insufficient level of protection sooner or later leads to the fact that the reputation gets spoiled. In this situation, Google (News - Alert) will deindex the site. In addition, your site will be added to numerous blacklists, and finally, lose all its audience forever.

How to prevent such problems:

  • You need to understand that today attackers are interested in any site. Therefore, it is important, firstly, to have the correct information about the "electronic value" of the content contained on your servers, and secondly, to take adequate measures to protect it from hacking, data theft, DDoS, and other threats.

  • It is worthwhile to familiarize yourself in advance with the capabilities of standard data protection systems offered by a particular hosting provider, as well as with what additional security measures the hosting service can take if necessary.

  • Efficiency above all. According to Hosting Data UK over 1/3 of hosting solutions have security issues. It’s important for you to pay attention to the effectiveness of the security systems of a particular hosting provider, which can be found in different places like forums, blogs, hosting rating sites, etc. Also, you can request evidence from the company itself.

CONCLUSION

When evaluating possible problems related to website hosting, other web users are the most valuable source of information. Read reviews about hosting companies and their specific hosting packages. People tend to complain if they do not like something. It is better to prevent problems before it affects your work performance than to solve them. So, just be one step ahead.



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