TMCnet Feature Free eNews Subscription
August 19, 2013

WinTech LLC and Olea Partner to Bring More Self-Service Kiosks to Market

By Monica Gleberman, Contributing Writer

A new partnership between WinTech LLC and Olea Kiosks Inc. will bring a new set of virtual receptionists to the market. Effective immediately, ALICE (A Live Interaction Communication Experience) Receptionists, created by WinTech, will be available on Olea’s Milan kiosks.

“Olea is very excited to bring our award-winning kiosk designs to WinTech customers,” said Olea Kiosks CEO Frank Olea.  “This partnership makes perfect sense in that this turnkey solution allows a business to bring back customer service to the front desk, all the while saving the business tens of thousands of dollars year over year.”

The new kiosks come in 32” and 42” touch screens and have also been integrated into the new Metro22 kiosk with a 22” LCD touch screen. These kiosks can be used in virtually any market and can provide everything from on-demand information, live agent interaction, one-way/two-way communication, audio only communication and more.

“We are very excited to be adding Olea Kiosk to our product offering,” said WinTech CTO Mike Yoder.  “This partnership will give our customers even more choices when they are choosing the hardware that will work best in their buildings.”

It looks like users can expect to begin to see an influx of new kiosk machines to help complete a variety of tasks including renewing your drivers’ license.

Earlier this week, officials from the Iowa Department of Transportatio, debuted a new set of self-service kiosks that let eligible customers renew their drivers license without having to wait online.

The new license station will check drivers’ eligibility (making sure they are of age and have an active license). If approved, the kiosk will be able to complete the entire renewal process without the need of an agent. Although, these kiosks are relatively new, but have already renewed over 500 people’s licenses. Iowa officials say they plan on adding more of these kiosks throughout the state at various governmental offices.

Edited by Rich Steeves
» More TMCnet Feature Articles
Get stories like this delivered straight to your inbox. [Free eNews Subscription]


» More TMCnet Feature Articles