If you were disappointed by the last Skype for Android update, I have some good news for you. Another upgrade came out, and not only does it allow one to use the portrait mode again, but it lets users switch between tablet and phone user interfaces at will.

If one decides to use a tablet user interface, it will have the same setup as the previous update allowed. However, the phone interface allows for a portrait configuration, which Nexus 7 users will almost certainly appreciate.

Of course, the phone interface contains the same features as the tablet version. The only real difference is the interface, so it comes down to a user’s preference.

This follows shortly after several other new updates from Skype (News - Alert), such as its direct billing option with MACH, its integration with MY Web Conferences, or its ability to send video voicemails. Each are designed to make chats and calls more convenient and comfortable for users, although each are met with varying degrees of acceptance. Of course, the same can be said for any updates or changes.

Considering the annoyance that the last update brought many users, it’s great to see Skype going back and fixing its mistakes, without penalizing those who preferred the update. Every time something changes, there will always be people who complain and say they prefer the old version (and many times, rightfully so), but being able to please both sides of the issue is a skill that not many companies have.

While this may not be the most important change Skype could have made, it’s one that customers will appreciate nonetheless. That is important to any business; no matter what the complaint, no matter how big or small, the customer’s concerns and wishes should be taken into consideration.