Norwalk, CT (July 24, 2012) - TMC, a global, integrated media company helping clients build communities in print, in person, and online, announced today the launch of its 2012 TMC Social CRM Award, sponsored by TMC’s CUSTOMER Magazine.

The third annual TMC (News - Alert) Social CRM Award is seeking nominations for this elite list of the best social media applications. Consideration for the award will include companies which provide social media applications, services, sites, techniques, tracking solutions, and case studies.

The growing importance of the social channel is prompting innovative solutions to enable organizations – including contact centers, enterprises, etc - to fully tap into its potential as a CRM, voice of customer, brand management, lead generation/qualification, collections and HR tool.

Facebook (News - Alert), LinkedIn, MySpace, Twitter and corporate sites like TripAdvisor have become the most innovative tools in communication between customers, employees, suppliers and companies. The functionality of these technologies truly replicates how people actually interact: by listening, engaging and then passing information on to others. The social channel provides the electronic equivalent of face-to-face group conversations.

“Social media is transforming how business communicates with customers and this transformation of communications is quite real as evidenced by the adoption of Facebook and Twitter (News - Alert) by customers and corporations. To recognize and encourage the evolution and advancement of social communications, TMC is proud to announce its Second Annual TMC Social CRM Award,” said Rich Tehrani, CEO, TMC. “Awards will be granted to those companies who demonstrate innovation as well as the ability to improve social media communications.” 

Winners of the 2012 TMC Social CRM Award will be announced on TMCnet.com as well as published in the November 2012 issue of TMC’s CUSTOMER Magazine.

Learn more and apply. Early-bird registration is due August 9, 2012. Final deadline to apply is August 30, 2012.

For more information, please visit http://www.tmcnet.com/.

About TMC

TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online.TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMC is the producer of ITEXPO, the world’s leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events:  Cloud Communications Expo; Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; Mobility Tech Conference & Expo; MSPAlliance MSPWorld; StartupCamp; Video World Conference & Expo and more.

For more information about TMC, visit www.tmcnet.com.

TMC Contact:
Jan Pierret
TMC
Marketing Manager
203-852-6800, ext 228
[email protected]