SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

TMCnet FEATURE

TMCNET eNEWSLETTER SIGNUP

May 02, 2012

Customer Interaction Solutions 2012 CRM Excellence Award Winners Announced

Norwalk, CT (May 1, 2012)—TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of the Thirteenth Annual CRM Excellence Awards,  presented by its premier publication, Customer Interaction Solutions.



The CRM Excellence Awards winners have been chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire customer lifecycle. Based on hard data, facts and figures, the CRM Excellence Awards winners have demonstrated the improvements their products have made in their clients’ businesses.

“These companies have proven to be true CRM partners to their customers and clients and as such deserve being honored with a CRM Excellence Award,” said Rich Tehrani, CEO at TMC (News - Alert). “The 23 companies selected have demonstrated that their products and services have substantially improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious assets – their customers.”

Winning products and services of the 2012 CRM Excellence Awards can be seen below and found in the May 2012 issue of Customer Interaction Solutions magazine.

Customer Interaction Solutions has been the leading publication in the CRM, contact center and teleservices industries since 1982.

Please visit www.tmcnet.com for more information.

2012 CRM Excellence Awards Winners:

Company

Product

Agero

Roadside Connect

Allegiance

Engage Platform

Aplicor

Aplicor Cloud Suite

Benbria

BlazeLoop Customer Engagement

Calabrio

Calabrio ONE

CDC Pivotal

Pivotal CRM

Clarabridge, Inc.

Clarabridge Enterprise

Confirmit

Confirmit Horizons

inContact

inContact Plugin Agent

Intelenet- A Serco Company

Mobile Client Reporting Solution (CRS)

Intelliresponse Systems Inc.

Answer Suite

KANA

Service Experience Management (SEM)

LivePerson

LP Chat

NCO/APAC

Live Tech Support for Leading Software Company ‘s Professional Accounting Client Base

NICE Systems

NICE Customer Satisfaction

Pegasystems

Customer Process Manager (CPM)

salesforce.com

Desk.com

Soffront Software, Inc.

Soffront CRM

SugarCRM

Sugar Professional

TeamSupport.com

TeamSupport

Tigerpaw Software

Tigerpaw Software 11R2

Toshiba America Information Systems Inc., Telecom Sys Div

Call Manager for IPedge

Xactly Corporation

Xactly Express

About Customer Interaction Solutions 
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive.

Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

About TMC
TMC, celebrating its 40th Anniversary in 2012, is a global, integrated media company that helps clients build communities in print, in person and online.  TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines.  TMCnet.com, which is read by 1.5 million unique visitors each month, is the leading source of news and articles for the communications and technology industries. 

TMC is the producer of ITEXPO, the world’s leading B2B communications event.  In addition, TMC runs multiple industry events: including Mobility Tech, M2M Evolution, Business Video, ChannelVision Expo, MSPWorld, Super WiFi (News - Alert), SUITS, LatinComm, HTML5 Summit Conferences and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit www.tmcnet.com.

TMC Contact: 
Jan Pierret
Marketing Manager
203-852-6800, ext. 228
Email: jpierret@tmcnet.com




Edited by Braden Becker
» More TMCnet Feature Articles

SHARE THIS ARTICLE

LATEST TMCNET ARTICLES

» More TMCnet Feature Articles








Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2019 Technology Marketing Corporation. All rights reserved | Privacy Policy