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August 2003



AltiServ PBX Family
AltiGen Communications
47427 Fremont Blvd.
Fremont, CA 94538
Tel. 510-252-9712

AltiGen Communications� AltiServ1 IP and AltiServ2 IP are the newest additions to the company�s AltiServ PBX family of products. Both are IP PBX phone systems targeted at single and multi-site businesses with eight to 600 users. AltiServ1 IP, for eight-50 users, is an IP-equipped phone system targeted at single site or branch offices that need an easy to implement, feature-rich business telephone system. AltiServ2 IP PBX is an IP-PBX phone system with built-in redundancy that supports organizations of 12 to 200 users per server chassis and up to 2,000 users with multiple chassis networked together:

The base package includes:

� PBX (IP telephone system);
� 10-slot cabinet (nine available for expansion);
� AltiWare OE system software;
� 12 Voice over IP ports IP extension and IP Trunking Ports;
� 12 port voicemail included;
� 2,000 mailboxes;
� 2,500 hours voicemail storage; and
� 12 ports -- expandable to 216 ports.


Axxess Converged Communications System
Inter-Tel, Inc.
1615 South 52nd St.
Tempe, AZ 85281
Tel. 480-449-8900

The Axxess Converged Communications System delivers a flexible, scalable, and feature-rich solution designed to provide businesses with a migration-friendly platform to deploy IP telephony, TDM, or a combination of both, according to the requirements of the customer. As a scalable, flexible solution, Axxess can address the needs of small office environments, and can be networked with other Axxess platforms to transparently and seamlessly serve multi-site facilities across a campus or across the nation. Axxess also enables enterprise to integrate robust software applications such as customer relationship, presence, and collaboration, and mobility tools to meet the evolving needs of the business. In addition, Axxess is engineered to support a wide array of endpoints, including IP, digital, analog, and SIP phones, as well as wireless endpoints.


Avaya IP Office
211 Mt Airy Rd.
Basking Ridge, NJ 07920

The Avaya IP Office is a high-performance telephony and data server, designed and built specifically for the small and medium business market. It supports up to 256 users and features Avaya�s latest advancements in converged voice and data technology. The Avaya IP Office is an �all-in-one� voice, data, and applications solution that can be tailored to meet the specific needs of small to mid-sized firms. It can function as an IP or circuit-switched PBX and can support integrated contact centers and a host of other communication applications, such as conferencing. During a recent test with an independent testing house, Avaya IP Office scored 100 percent, successfully completing 25,000 VoIP calls in a 12-hour period. Customers using the Avaya IP Office to improve their business performance and bottom line include Jenny Craig Weight Loss Centers, the Boston Celtics basketball team, Rod Stewart, and Tower Travel Management.


NEC America, Inc.
6555 N. State Highway 161, Irving, TX 75039-2402

The NEAX IPS-DM is a fully featured IP-based communications system. It provides pure VoIP peer-to-peer connections across corporate local- and wide-area networks (LAN/WAN) and also supports time division multiplexing (TDM). Pure IP switching provides communication between NEC�s IP Dterm phones and also provides CCIS network connections with up to 255 NEAX 2000 IPS, NEAX IPS-DM, NEAX 2400 IPX, and NEAX IPX-DM systems.

The NEAX IPS-DM supports up to 448 peer-to-peer IP stations and 40 legacy TDM ports in a single two-rack-unit modular chassis. Up to three chassis can be stacked providing maximum capacity of 120 legacy TDM ports. The IPS-DM also comes equipped for 19� rack mounting.

The NEAX IPS-DM provides a rich set of both Key and PBX features and is positioned to provide a comprehensive, cost-effective solution for small-to-medium sized businesses, hotel properties, or an enterprise network environment.


Iskratel SI2000
Iskratel Telekomunikacijski sistemi, d.o.o.
Ljubljanska cesta 24a, 4000 Kranj, Slovenia
Tel. +386 4 207 20 00

Iskratel�s SI2000 platform delivers a highly scalable converged solution to support full redundant configurations from 100-40,000 users. The IP-enabled platform provides customers with the possibility to build or upgrade their communications system according to their needs with special care taken on seamless and gradual migration steps. It can be used as an IP solution, traditional (ISDN and POTS) telephony solution or combination of both. Besides standard PBX functionality and protocols, the SS7 signaling is available -- it is just a question of business decision to do a step forward. Feature transparency is guaranteed regardless of the entry point to the system: ISDN phone, IP phone, or remote user connected via xDSL line. At the user level, the system is supported with IP phones and terminal adapters (two/four/32+ ports). A powerful suite of applications (voice mail, central directory support, call center�) rounds up the system features.


OmniPCX Enterprise
Alcatel Internetworking, Inc.
26801 West Agoura Rd.
Calabasas, CA 91301
Tel. 818-880-3500

The Alcatel OmniPCX Enterprise is an IP communications solution targeted at medium to large enterprises, consisting of a single software base and a range of hardware options that allow it to be deployed across the enterprise from the smallest branch to the largest campus, with consistent features and applications and a single system management tool. The OmniPCX Enterprise communication server runs on Unix and Linux, enabling it to be run on Alcatel or industry-standard third-party servers. It delivers an impressive suite of over 500 embedded features from basic call handling features to advanced mobility, team-working, and productivity-enhancing features across a range of digital, IP, and wireless telephones and soft phones. Additionally, the OmniPCX Enterprise supports standard SIP and H.323 end-points from third-party vendors. Its native support for Internet standards like SIP and XML enables customers to quickly and easily develop and deploy customized applications and Web services to integrate voice services into the enterprise Web environment. The OmniPCX Enterprise provides a smooth evolution path for OmniPCX 4400 customers.


3Com SuperStack 3 NBX
3Com Corporation
5500 Great America Pkwy.
Santa Clara, CA 95052-8145
Tel. 408-326-5000

The award-winning 3Com SuperStack 3 NBX networked telephony solution delivers a robust call-processing feature set coupled with a suite of telephony applications. Designed for central or branch offices having from two to more than 1,000 phones per location, it features fourth-generation 3Com NBX (R4.1) system software that simplifies third-party applications integration and offers extensive multisite IP connectivity options.

� Supports up to 1,500 devices, including up to 720 central office (CO) lines.
� Ensures high system availability with the Wind River VxWorks real-time operating system, so server and PC downtime does not impact telephone service.
� Includes built-in call-processing features: voice mail, automated attendant, hunt/call groups, call detail reporting, computer telephony integration (CTI), PC-based visual voice mail/e-mail clients (IMAP4), and more.
� Easily integrates a wide range of off-the-shelf applications, including customer relationship management (CRM), call centers, and speech recognition.


Media Xchange Manager Version 3.1
VCON, Inc.
10535 Boyer Blvd., Ste. 300
Austin, TX 78758
Tel: 512-583-7700

Media Xchange Manager (MXM) is a software-based IP video PBX for enterprise-wide rich media communications. With the MXM, users gain easier access to MCU resources and availability, and network administrators have greater flexibility and more control of their IP video network. Features include directory gatekeeper interoperability, SIP proxy, bandwidth management, dedicated ad-hoc conferencing resources, ad-hoc MCU service permission groups, and FTP support for remote software upgrade. The MXM moves critical functionality from the endpoints to the network -- making the endpoints less expensive and more user-friendly. Usage reports for network planning, tracking and accounting in addition to security and policy definitions make the MXM an ideal tool for any networked multimedia solution.


FX II Converged Telephony Platform
Comdial Corporation
106 Cattlemen Rd.
Sarasota, FL 34232
Tel. 800-COMDIAL

Comdial�s FX II Converged Telephony Platform offers a more practical and cost-effective alternative to pure-IP PBXs. Because it simultaneously supports IP and traditional voice technology, the FX II Converged Telephony Platform provides enterprises with the benefit of deploying VoIP at a pace consistent with business operation and budget requirements. For example, with the FX II, enterprises can implement Internet telephony using less expensive digital telephones instead of higher cost IP phones. In addition, Comdial�s FX II Platform supports unified voice and e-mail messaging, auto-attendant voicemail, hot-desking, and call center applications, providing an all-in-one telecommunications solution.


Siemens IP PBX Family
Siemens Information and Communication Networks, Inc.
1881 Campus Commons Dr., Ste. 500
Reston, VA, 20191
Tel. 800-835-7656

Siemens offers the following IP-PBXs:

HiPath 3000
The HiPath 3000 IP communication server has evolved to the HiPath 3000 Survivable Media Gateway (SMG) providing multiple modes of operation with investment protection. The HiPath 3000 SMG is an IP gateway that provides full support for circuit-switched trunks and stations. The HiPath 3000 SMG provides all CorNet IP features including advanced remote alarm monitoring, diagnosis, and servicing. The HiPath 3000 SMG product family is available in multiple modes:

� As a fully survivable network node in a HiPath 5000 enterprise softswitch.
� As a stand-alone IP communication system for small to medium size enterprises.
� As a stand-alone interworking gateway.

HiPath 4000
Siemens HiPath 4000 is a real-time IP system for large and very large enterprises. It offers exceptional scalability, security, and investment protection. The architecture is a great advantage to any distributed enterprise, regardless of size or whether the enterprise is dispersed across a campus, a multi-story building, nationally, or globally. Siemens offers this HiPath family to large enterprises as a communications solution that satisfies the technology requirements of circuit-switched, packet-switched, and mixed environments.

HiPath 5000
The HiPath 5000 real-time IP system is for small to medium distributed enterprises. It provides enterprise-class features, applications, and workpoint devices on any networking vendor�s equipment. The HiPath 5000 real-time IP system delivers practical convergence today and beyond providing choices, evolution, and value to the world of IP.


Toshiba IP PBX Family
Toshiba America Information Systems, Inc.,
Telecommunication Systems Division
9740 Irvine Blvd., P.O. Box 19724
Irvine, CA 92618-1697
Tel. 800-222-5805

Toshiba Strata CS
Toshiba Strata CS, a robust server-based communication system, gives small to medium-sized enterprises �big company� features, including extensive call center capabilities, follow-me call routing, call recording, and conference calls for up to 60 people. Supporting up to 480 analog stations per server, it is one of the first communication server-based systems to concurrently support digital, analog, and IP telephones, enabling users to mix-and-match their telephone handsets. Strata CS also gives users the ability to integrate all their business communications via voice, voice mail, or e-mail through a graphical user interface (GUI) client on their desktop or laptop PC, or via a telephone handset. Its Web client supports the ability to remotely transfer calls, record greetings, and send and forward voice mail. Its voice mail boomerang feature allows users to return calls between listening to messages and then returns them to the next message in queue, without the need to hang up and redial.

Toshiba Strata CTX
Toshiba�s Strata CTX family of business communication systems delivers a hybrid communication solution allowing users to integrate IP telephony where it makes sense, while giving them the reliability of a traditional digital telephone system. Strata CTX users can mix and match IP, analog, and digital telephones, or use all IP telephones, allowing them to customize their use of IP to their own unique needs. This hybrid communication solution also enables users to set up remote stations using any type of telephone, including IP handsets, delivering the same features, capabilities, and voice mail integration to remote users as those in the main office. Toshiba�s IP telephones are easily used anywhere there�s Internet access. Designed for small to medium-sized enterprises, the Strata CTX670 supports up to 672 ports, and the Strata CTX100 supports up to 112 ports. Toshiba�s highly usable and durably designed IP solution uses Toshiba IPT1020-SD IP telephones and Strata CTX Release 2.0 software.


TalkSwitch 48-NLS
Centrepoint Technologies, Inc.
1545 Carling Avenue, Ste. 510
Ottawa, Ontario
Canada K1Z 8P9
Tel. 613-725-2980

The TalkSwitch 48-NLS line is designed with very small businesses in mind. It�s feature-rich right out of the box, includes voice mail and auto-attendants, and can be installed in minutes. The TalkSwitch system can be used as a standalone PBX with non-proprietary analog telephones. For expansion, customers can connect and configure multiple TalkSwitch modules over a LAN. If a customer wishes to adopt IP telephony to save on communications costs, a third-party media gateway can be plugged into the LAN. The existing analog sets can be used as remote IP extensions to create a very affordable inter-branch, or inter-office voice-over-packet network.

The TalkSwitch system starts at four lines and eight extensions and scales cost-effectively to 16 lines and 32 extensions. Unlike all other PBXs, the TalkSwitch is designed to be entirely user-configurable and is flash-upgradeable.


Shoreline Communications, Inc.
960 Stewart Drive
Sunnyvale, CA 94085
Tel. 800-425-9385

Shoreline�s pioneering VoIP system is in its fourth major release. Shoreline4 has a unique distributed architecture that unifies multiple sites in a single voice system and delivers enterprise-class telephony and voice services to even the smallest branch offices. The distributed architecture creates a highly available voice system where each switch is a peer that can function as a standalone IP PBX when necessary or help cover for a failed switch elsewhere in the network.

Network managers get a single-system view and can run the entire multi-site network from anywhere via a highly intuitive, browser-based management interface. No other voice system packs as many tools and productivity features into such a cost-effective solution that leverages existing data and voice infrastructures so thoroughly while being easy to implement, manage, and use. By bringing the power and flexibility of IP to voice, Shoreline4 turns business phone systems into powerful platforms that enable a whole new level of collaboration.


Vodavi Communication Systems, Inc.
4717 East Hilton Ave., Ste. 400
Phoenix, AZ 85034
Tel. 888-422-2305

TeleniumIP is a complete IP telephony solution providing total key system functionality via the IP data network. Designed for the small to medium-sized business, the TeleniumIP converges voice and data on the same network. Web-browser administration simplifies programming of the system making it easy to install and maintain. Flexible distributed architecture eliminates the need for a central, proprietary chassis and allows MACs (Moves, Adds, and Changes) for stations to occur without requiring programming changes or rewiring. End-users will easily transition to the TeleniumIP with standard phone functions and a sleek, classically styled keyset that complements the office environment.

Each TeleniumIP phone features 12 fixed buttons and 24 flex buttons to offer all of the functionality of a traditional keyset. Standard fixed buttons include transfer, forward, conference, do not disturb, and eight other standard features. The TeleniumIP system itself supports up to 96-ports in and combination of stations (70 maximum) or CO lines (42 maximum). The Multi-Function Interface Module is the main call-processing device that features built-in voice mail, auto-attendant, MOH/BGM, and ACD. A six-port H.323 VoIP gateway is also built-in providing the core of a robust and cost-effective IP telephony system.


Vedic Technologies� VBX
Vedic Technologies, Inc.
510 Glenwood Ave., Ste. 321
Raleigh, NC 27603
Tel. 919-664-8870 x300

The VBX is a high-quality, full-functional, inexpensive phone system for the office or home that�s easy to use and install. It converts personal computers, laptops, or PDAs into a personal PBX (Private Branch eXchange) system with all the features one would expect in a large business phone system. The VBX is designed for the small office/home office (SOHO) phone market with features, functions, and pricing that make this system a compelling value.

Key features:
� Unlimited number of users with no fee for client software;
� Use analog phones or headsets;
� Use PDAs (with WiFi) as phones;
� Easy installation and maintenance;
� AutoAttendant with AutoAttendant Wizard to create your menus;
� Call hold, call recording, call forwarding and call transferring;
� CallerID (where available);
� Unlimited voicemail (limited only by your hard disk);
� Free calls to any other VBX in the world over the Internet;
� Integrates with existing PBXs to provide virtual tie-lines;
� Unlimited (n-way) call conferencing with SpeakerID and AttendeeID;
� Automatic Call Distribution (ACD);
� Advanced FindMe/FollowMe to any computer or any phone; and
� Sophisticated encryption of voice.



TeleVantage 5.0
5 Cambridge Center
Cambridge, MA 02142
Tel. 800-914-9985

Artisoft�s award-winning TeleVantage software-based phone system combines rock-solid stability with the most advanced communications technology available to support the way businesses work, communicate, and grow. It matches a robust feature set -- including intelligent call management, advanced IP telephony, powerful call center, comprehensive messaging, Web browser, and graphical desktop call control -- with an unmatched ease of use and administration. TeleVantage supports up to 192 trunks and 480 stations per server and is compatible with industry-leading IP phones. Since TeleVantage is built on open systems architecture and supported by Intel communications hardware, businesses can embrace new technologies, evolve the phone system at their own pace, and easily integrate with other business applications. TeleVantage provides greater functionality, flexibility and value than proprietary PBXs to enhance customer service, increase productivity, and improve the bottom line for a variety of customers, from small offices to large, multi-site enterprise organizations with sophisticated call centers.


MERA VoIP Key System
MERA Networks, Inc.
15 Werthime Ct., Ste. 306
Richmond Hill, Ontario
L4B3H7, Canada
Tel. 888-238-0057

The MERA VoIP Key System (MVKS) is an innovative solution for small and medium businesses, which ensures quick and money saving transition to IP telephony. MVKS is a softswitch capable of uniting conventional PABXs into an integrated corporate communication system with a common numbering plan and enhanced range of functions, and permits unlimited growth of subscriber population due to use of IP telephones. One of the essential advantages of MVKS is its interoperability (compatibility) with the customer�s telecommunication equipment and support of the industry standard H.323 and SIP protocols.

Key features include:

� Single network structure for data and voice;
� Unlimited build-up capacity for the number of new subscribers and offices serviced by the system;
� Full range of common PABX services for distant branches (the numbering plan, inbound call rerouting, third-party call transfer, conference calls);
� Free telephone communication between company offices and branches;
� Low long-distance and ILD call costs;
� Mobility of the subscribers;
� Ready availability of information about direct operating costs; and
� Rise in performance and quality of service due to the unity of the message flow medium and Call Center functionality.


Vertical Networks, Inc.
1148 East Arques Ave.
Sunnyvale, CA 94085
Tel. 408-523-9700

The InstantOffice system is a robust, modular Integrated Communications Platform for enterprise branch offices, stores, and small to medium-sized businesses with up to 192 employees. Designed for ease of use and remote manageability, this cost-effective single system offers complete voice, data networking, and applications solutions to simplify business communications. The comprehensive InstantOffice system can be tailored to your exact business needs and budget, to help your business provide exceptional customer service, increase revenues, and improve operational efficiencies.

The InstantOffice system offers a full range of corporate-level voice services. Delivering these services on an integrated voice, data, and applications platform not only lowers capital expenditures and operating costs, but also creates new cross-functional synergy.

The InstantOffice system also offers a low-cost, low-risk migration path from traditional telephony to IP telephony using the integrated VoIP gateway. Standards-based IP phones let you extend your InstantOffice system wherever the IP network goes, to reliably support remote teleworkers. You choose the combination of IP, digital and analog phones that�s right for your business environment. The integrated VoIP gateway can also be used to carry voice traffic between offices.


IP E-Class
3701 East Plano Parkway
Plano, TX 75074-1806
Tel. 972 422-9700

The IP E-Class includes the IP 200e and IP 40e (handling a maximum of 198 and 70 call-processing ports, respectively). These are advanced IP network-based business telephone systems combining the best of the telephony and data worlds. The IP Series combines the rock-solid performance and the acclaimed telephony features of IVX with the state-of-the-art delivery of packetized voice to the desktop via the existing LAN/WAN.

Options such as easy expandability, Esi-Mail unified messaging, Esi-Link multi-site connectivity, and the Remote IP Feature Phone allow the E-Class systems to grow with your company and to anticipate your future needs.

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