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What's Hot in CRM


5/23/2008
•Conference Phones: Not Just a Good Idea, But Also a Good Investment
•CRM Integrator for SugarCRM, Others Announced from Tealium
•Research Finds Successful Recruitment Strategies for Service Desk Positions
•Intervoice Voice Portal 5 Released
•Vonage Picks Hosted Contact Center Provider Five9 for Marketing Campaigns
•SugarCRM Introduces Sugar Data Center Edition for Partners and Enterprises
•Intervoice Intros Contact Portal
•Call Center Scheduling Prevents Chaos
•3rd Party Remote Call Monitoring Helps Promote Positive Change
•CRM Provider NetSuite Intros OneWorld Company Edition
•European Markets Present Conferencing Services Providers with Mixed Bag of Opportunities and Challenges
•Hosted Contact Center Provider Five9 Partners with SNAP Recordings
•Interactive Intelligence One of the Best Places to Work in Indiana
•Comcast Opens First Arab-Language Contact Center
•Convergys Acquires Visage Mobile's Subscriber Management Business
•SpeechStorm Now Enables Call Personalization
•American of Martinsville Picks Microsoft Dynamics, CRM to Automate Processes
•Customers in Romania? Have Them Speak to 'Carmen'
•Convergys Adds More Contact Centers in the Philippines
•FTC Announces Operation Tele-PHONEY; Earns Support of ATA
•CRM Analytics 'Failing to Deliver,' British Study Finds
•CRM Vendor Salesforce to Build Singaporean Data Center
•Salesforce.com Q1 2008 Revenues Up 52 Percent
•Telecom Workers Make the Grade with eLearning from Watershed Networks
•West Buys Genesys Conferencing

>> Past Issues

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•Developing and Deploying Enterprise Unified Communication Products
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