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July 16, 2010

Call Compliance Integrates TeleBlock Service with NBS Service Platform

By Shamila Janakiraman, TMCnet Contributor


Compliance Systems Corporation announced that its wholly owned subsidiary, Call Compliance (News - Alert) Inc. has integrated its TeleBlock service with the Hosted V.o.I.C.E. service platform of NBS. NBS provides voice, data and Internet services to customers including residential, small business and large corporate clients. It interfaces with carriers like Verizon, Qwest, Covad (News - Alert) and Level3.
According to company sources TeleBlock is a patented, blocking system that can automatically screen and block outbound calls in real-time in accordance with federal, state, wireless, third party and in-house Do-Not-Call lists.
NBS (News - Alert) V.o.I.C.E. is a suite of VoIP services available to both commercial and residential customers across the United States. NBS officials said that it was developed as a proprietary, cutting-edge platform, with customizable features and functionalities. The company offers custom designed solutions for small to medium sized businesses or SMBs and also offers diverse and customized feature sets.
Commenting on NBS V.o.I.C.E, NBS President Russell Markman said, "The call center market has been particularly enamored with the value and functionality that NBS V.o.I.C.E provides them. We are very happy to have completed our integration with Call Compliance's TeleBlock system, as they are seen as the industry leader in federal and state call compliance and DNC blocking solutions."
"The integration of CCI's (News - Alert) TeleBlock system is a direct result of NBS listening to its customers and giving them the functionality they need," Markman emphasized.
NBS has been successful in deploying its NBS V.o.I.C.E service across the nation catering to the needs of several end user business segments.
Dean Garfinkel (News - Alert), Chairman and CEO of Call Compliance's parent company Compliance Systems Corporation was pleased with the partnership with NBS V.o.I.C.E. service. He noted that NBS's capability in seamlessly integrating their Hosted Platform with the TeleBlock product proves the flexibility the TeleBlock system offers to end-users and service providers.
Garfinkel added, "NBS V.o.I.C.E. is a Call Center VoIP provider. We believe the diversified solutions TeleBlock offers, in combination with NBS V.o.I.C.E., create a platform unrivaled in the industry."
Compliance Systems Corporation is a software solutions provider and it specializes in the development of technology-based compliance solutions suitable for the teleservices industry. The company strives to ensure compliance with "Do-Not-Call" laws through its patented product, TeleBlock.

Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila's articles, please visit her columnist page.

Edited by Alice Straight




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