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VoIP Feature Article


April 10, 2007

Sphere, Quintum Ally on Certified Remote Office Solution

Spencer D. Chin, TMCnet Web Editor

Sphere Communications and Quintum (News - Alert) Technologies announced today that the companies have certified the interoperability of Sphere's award-winning Sphericall IP PBX (News - Alert) application with Quintum Technologies' VoIP gateways. Both companies believe the combination provides a powerful set of options for enterprises to ensure reliable communications across all office locations.
"For any business that believes communications services across the enterprise are mission critical, even at the smallest remote location, this is the solution for them," says Todd Landry, senior vice president VP of Sphere Communications (News - Alert), in a statement. "As businesses look to deploy unified communications, they can now ensure consistent operations under various scenarios, and can accomplish it in a cost-effective manner with the Sphere and Quintum solution."

Sphere's unified communications and IP PBX software is an open system that utilizes SIP technology to work with industry leading telephony device manufacturers such as Quintum Technologies. Quintum's Tenor S provides a remote office gateway solution that is registered with the Sphericall IP PBX.
The Quintum Tenor gateways integrate legacy equipment such as fax machines, credit card readers and postal meters as well as providing local trunking and station interfaces at remote locations, while users at those sites become part of an enterprise-wide unified communications network. Intelligence built into the Quintum gateways retain the ability to have normal communications in the event that corporate connectivity lapses occur - providing business continuity for remote office locations.
"The ability to ensure business continuity has become incredibly important for IP communications deployments," said Chuck Rutledge, VP at Quintum, in a statement. "This combination provides an extremely scalable and very reliable solution for multi-site businesses."

Quintum addressed the need to assure business continuity in branch office locations in the event that connectivity to the headquarters IP PBX is lost. Small- to medium-sized enterprises and larger enterprises with remote offices are now assured of survivability through the local PSTN for local access and E911 emergency services.

The Survivable Tenor gateways contains a local SIP proxy that provides survivability for local SIP endpoints and intelligent call routing to keep any SIP-based IP communications up and running if connectivity with the main proxy server is lost. It will ensure that basic, essential calling functions will continue even if connectivity to the central IP PBX is lost. And its endpoint discovery feature allows Tenor to be easily deployed without requiring configuration for SIP endpoints. Tenors sophisticated call routing and programmable interfaces allow the integration of analog telephony devices and trunks IP telephony network.
Spencer Chin is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
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