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VoIP Feature Article


June 24, 2008

Quintum Gateway Solution Outperforms Competitors in Voice Quality and Access

Tim Gray, TMCnet Web Editor

VoIP technologies player Quintum Technologies, a subsidiary of Network Equipment Technologies, announced today that IDC, an Italian integrator and Microsoft (News - Alert) Certified Partner, has selected Quintum’s Tenor BX switch to support its Microsoft OCS environment with VoIP connectivity.
According to Valerio Capodacqua, technical director at IDC (News - Alert), the company had previously installed another vendor’s certified gateway to implement VoIP but encountered a myriad of problems with that gateway – including failures connecting to the toll-free numbers of discount long distance providers.
Quintum (News - Alert) Tenor switches are clearly superior to any other gateway that we have used,” said Capodacqua. “Only the Tenor was able to meet all of our technical requirements – thereby enabling us to reap all the potential business benefits that convergence offers.
Quintum’s ability to handle the pre-connection messaging of these providers eliminated this problem, he added.
“The Tenor switch also delivered higher voice quality, as measured both objectively by Microsoft’s monitoring tools and subjectively by IDC’s end-users,” said Capodacqua.
Quintum Tenor switches provide a complete, robust gateway solution for Microsoft OCS environments that includes ‘Any to Any’ switching, built-in SIP proxy services, support for analog devices, and remote-office survivability.
Quintum is also providing IDC with strong technical support and as a result of its positive experience, IDC is now implementing Tenor switches at several customer sites throughout Italy, said Capodacqua.
“Quintum’s ability to accommodate nearly any type of existing network and telecom infrastructure makes it a compelling choice for resellers and integrators, as well as their customers,” said Chuck Rutledge (News - Alert), Quintum’s vice president of marketing. “We are very pleased to work closely with IDC to address their customers’ particular unique requirements.”
Tim Gray is a Web Editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To see more of his articles, please visit Tim Gray’s columnist page.

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