With the number of employees working remotely growing by the day, VoIP solutions allows these employees to leverage a single phone number for all their needs, wherever they are located. This helps to increase efficiency, ramp up project completion, and reduce communications costs related to supporting multiple communications platforms.
Although VoIP solutions have many benefits, when a network is overrun with multiple data intensive operations from broadband users it can cause the network to slow down dramatically or, even worse, be completely overrun and stop working,
It is important that VoIP solutions users, who want to see the most advantages possible from implementing this system, choose an Internet service provider (ISP) who has the knowledge needed to overcome challenges associated with this technology.
In fact, The Body of European Regulators of Electronic Communications recently revealed that certain ISPs are blocking or slowing down certain systems so they can ensure simpler tasks like opening Web pages and sending e-mails are always successful.
Although VoIP can dramatically cut costs, selecting an ISP that can ensure all processes go off without a hitch is necessary in any organization.
According to Martyn Davies, telecom consultant at Weird Crater, “The effective use of VoIP is a must for businesses, as the technology can have a successful impact in any industry and will collaborate well with other equipment.”
Back in January, Teo launched Teo UC 4, its innovative unified communications (UC) platform. Powering over 200 capabilities and significant features that can be easily leveraged by end-users and administrators alike, the company continues to prove that it offers an extremely powerful and unified UC solution.
Some of the capabilities of the UC platform for end-users include: Teo Softphone Updates, which enable users to use all UC tools within the Teo Softphone in conjunction with the Teo User Portal; Call Swipe, which transfers calls from device to device without any affect to the quality of the audio; and Schedule-based Auto Attendants, which assists users in selecting different Auto Attendant settings based on time of day, day of the week, etc.
On the other hand on the administrator side, the platform offers an Improved Dial Plan Manager which is much easier to use and Mass-Provisioning Capabilities which dramatically cut down the time it takes administrators to set up provisions for a large amount of users and devices -- eliminating the potential for network blockage forever.
Edited by Tammy Wolf