Just as Voice over Internet Protocol (VoIP) solutions began to really take hold, the recession hit with far-reaching effects. Many in the industry feared that VoIP solutions would have to take a back seat to the recession that was hitting everyone very hard. Instead, the VoIP solutions offered by some companies actually grew 20 percent during the first year of the recession.
Teo, a company that offers IP phone systems and a full suite of unified communications solutions, has noticed the industry is showing signs of positive growth as unified communications adoptions are on the rise, according to this recent blog post. Driving the growth is the fact that individual users are jumping on the mobile computing bandwagon by constantly carrying smartphones and tablet computers equipped to leverage VoIP solutions.
There is no differentiating between what’s expected at work and at home anymore – workers are taking work home and using their personal electronic devices at work, and they expect everything to run smoothly regardless of where they are located.
With this connectivity in mind, Teo is rejuvenating the way the industry thinks about unified communications and VoIP solutions. Take into consideration that some offices are still using the traditional phone, a technology that’s been around for more than a century. Teo offers solutions that bring instant messaging, voice, and video communication together in one package.
The problem with traditional phone systems is that they’ve approached new technology like a new paint color – they’ve just painted over the existing layer, which in the telecommunications industry translates to a pileup of antiquated infrastructure which not only is expensive to maintain, but wasn’t engineered to handle the type of technology available today.
Teo approaches its product development with a mission that work tools should be more powerful than our day to day communication tools so that we’re more productive at the job, which means downtime can be a time of total freedom. Teo provides tools such as unified voice, HD video, IM, messaging, email integration, and the mobility to work from anywhere on a Mac or PC, desk phone, smartphone or tablet.
The VoIP solutions provider user portal is an online solution, so it’s accessible anywhere. Users can even view and set presence, manage their call logs, play voicemails, schedule conference calls, send and receive faxes, and perform call routing procedures.
If the Teo name sounds familiar to you, it’s probably because it has been a leader in E911 emergency response systems for 10 years running. At the same time, the company is leading the way in VoIP solutions with its innovative line of products.
Edited by Jamie Epstein