When looking at VoIP solutions, large companies often consider a phase-in period before going 100 percent VoIP. Even with the benefits, cost savings and convergence opportunities, investments in legacy systems and the status quo sometimes play a larger role.
According to this Telappliant report, London Health Sciences Center in Ontario has spent the last seven years phasing in its VoIP solutions. This delayed approach was mostly due to the fact that the large health care network had 16,000 phones in its facilities, which had to phased-out. The organization didn't feel that pulling all the phones out at once was a good use of tax payers' money.
VoIP solutions, such as those offered by Telappliant, can come with software and hardware that suit your business needs. The provider also offers calling plans that are suitable for landlines, mobile telephony, both local and international.
The hardware and software aren't the only services they provide – they'll also be able to give you an incoming number regardless of where you are located in the world. At the same time, VoIP solutions, which are Internet-based, bring to the consumer a number of advantages over
traditional landlines.
Session initiated protocol (SIP) trunking allows companies, large and small, to use one Internet connection to take a number of phone calls at the same time. Partnered with VoIP trunking, businesses achieve unprecedented flexibility, which is gained by merging voice and data networks to dynamically position bandwidth for purposes other than voice telephony. Surf the Web, check your email, and make calls through trunking.
Something that Telappliant is finding success with is its calling plan. Both landline and mobile minutes are part of the plan, which connect to international destinations through up to five VoIP lines.
The business multi-plan allows companies to use multiple telephones, provides them with voicemail and email services, phone support, and online billing information with detailed call history reports available in real-time. Choosing the hosted model allows you to connect to remote offices, regardless of where they are on the globe.
Telappliant also offers a hosted edition of its VoIP solution called VoIPOffice. Since it's hosted, companies don't have to worry about infrastructure and maintenance inherent with an on-premise solution.
But it’s not only large organizations like London Health Sciences Center that are benefit from VoIP solutions. Small to medium-sized businesses are also finding the flexibility offered by VoIP solutions a valuable resource in their expanding day to day operations.
A recent survey in India showed that VoIP solutions in small businesses were taking on the technology at a hectic pace. These companies are finding huge savings in their telephony budgets by using VoIP. As 3G connections and broadband hits more parts of the world, VoIP solutions are taking globalization to the rural areas.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.Edited by Jamie Epstein