When completing your solution to VoIP communications for your company, the call recording feature solidifies the line by streamlining operational effectiveness while also providing a medium to address legal mandates should they develop.
When shopping for the right product, companies are looking for easy installation and operation, as well as affordability. Today’s businesses face pressures to compete and improve efficiency and performance while maintaining compliance with stringent laws and regulations. In regard to this concern, SIP Print, a software development company based in Southern California says it has the answer to companies of all sizes with the three versions of its SIP-compliant call recording products.
The company says its call recording group skips the simplistic, PC-based handset tools and all three versions provide enterprise-class call recording performance for training, Q/A, compliance or regulatory purposes.
The three versions service levels: corporate with the Enterprise Edition that supports up to 200 seats and is clusterable for large scalability; branch with the Small Business Edition supporting up to 70 seats; and small offices with the Express Edition that supports up to 15 seats.
The products offer features including saving recordings in .WAV (News - Alert) format and playback on standard media players, in addition to easy-navigation features like the ability to search by user name, area code and prefix, as well as extension and name lookup.
The call capture features offer trunk-side analog CO, T1/PRI and SIP trunking, follow-me calls and extension-to-extension as well as user- and extension-specific, SIP and RTP capture with SIP registration.
SIP Print reinforces that its system records all internal and external specified calls without IP PBX (News - Alert) or handset integration—requiring 10 minutes of installation and 20 minutes of configuration. Using the call recording services of the company will result in limited legal liability, improved employee productivity and increased security.
Janice McDuffee has worked in marketing, editing and freelance writing for companies including SheKnows and HBM Inc. after receiving her master's and bachelor's degrees in journalism from the University of Illinois Urbana-Champaign. To read more of her articles, please visit her columnist page.Edited by Juliana Kenny