VoIP networks lower costs and create more efficient solutions for consumers and providers alike. With the creation of Voice Peering Fabric (VPF), the landscape of the telecom industry has changed even more drastically by moving all telephone calls into the IP domain, which delivers higher quality audio experiences, PSTN and makes high-definition (HD) voice possible, all at a lesser cost. According to My VoIP Provider, PSTN phone services usually cost from $20 to $40 per month, while VoIP services usually cost anywhere from $10 to $20 per month.
VoIP providers offer money-saving packages for long distance and international calls, which is very important for call centers, as there are over 56 million hours worth of customer conversations per day emitted from the industry. For this week BluePromoCode has decided to announce the deals in the industry.
Currently offering 60 days free trial on their website and providing voicemail, Web browser, e-mail, call forwarding, caller ID and call recording options.
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It provides VoIP Broadband Phone Service Plans for either residents or small businesses with free calling to U.S. and Canada, over 45 calling features at no charge, a cloned second line and call forwarding capabilities.
Currently offering free shipping on purchases of $60 or more on its website. It is a VoIP equipment retailer the offers an array of headsets, wired and remote IP phones, computer accessories and other mobile equipment.
Currently offering a “buy one get one phone free” on its website, which includes cloud-based business phones and fax systems. It also provides toll-free, local or vanity numbers for voice and fax, and features like call forwarding.
In addition to cost-savings on services and products, call centers will also save on their taxes. The federal government requires that all users of landline phones pay the PSTN tax; since VoIP runs through the Internet, VoIP users don’t have to pay this tax. PSTN taxes can be as high as 23 percent on monthly plans in some areas in the U.S., with an average around 16 percent. With VoIP however, the tax can be as low as three percent, which means that with each monthly bill, VoIP users will have much lesser payments as opposed to those using PSTN services.
These are just a few deals for the week for users, and although this is only a sampling, the essential idea is being highlighted: VoIP helps call centers save.
Edited by Allison Boccamazzo