VoiceXML (News - Alert)-based applications are increasingly more available in today’s growing marketplace, and business searching for which products and applications will best increase their operations and productivity may need assistance in choosing services wisely. The voice application industry is a competitive one, and Doug Page, director of sales at Interact discusses in this free podcast on TMC’s (News - Alert) VoiceXML channel the varying options out there and how Interact’s VoiceXML features make it simple to choose.

Interact’s services can be used to create custom voice applications which can be personalized for the specific business’ needs. Page stated that “Interact offers a wide variety of carrier grade applications that take advantage of our robust SPOT VXML/CCXML Platform. These apps are highly customizable and scalable so they can be utilized by any market segment today to help improve their business efficiencies.”

Continuing to describe the myriad of applications Interact has to offer, it becomes clear that the company’s flexibility and customizable features are what set it apart from other call center technology service providers.

“Our most recent introduction has been our Listen portfolio,” reports Page, “which is a robust conferencing and voicemail application.” The Listen application allows for easy integration and streamlining of conference calls and voicemail exemplifying Interact’s awareness of the growing needs of the industry. Page continues to describe exactly how Interact helps companies improve business productivity and manage call center needs. See the full podcast here: http://www.tmcnet.com/tmc/podcasts/documents/podcasts/2010/2939-interact-looks-toward-future-voicexml.mp3