Voice over IP services play a vital role for both small and large businesses. While both can benefit from the advanced features and cost savings of VoIP, small businesses have become an important focus for providers as they create solutions to specifically address the needs of small business users, sole proprietors and individual consultants.

 

A recent VendorSeek.com article, “VoIP Services for Small Business,” highlights the benefits of Voice over IP for small businesses and how to make the right buying decision.

According to the article, on a per-employee basis, “very small businesses pay four times more per employee for phone services than larger firms.”

In addition to the cost savings of VoIP, small businesses can also benefit from more reliable services, the scalability necessary to add more phones as needed and much easier management of the entire phone system.

There are some concerns small business users may when trying to decide if VoIP is the right switch including the possibility of loosing an Internet connection.

According to the VendorSeek.com article, the best way to avoid the problem is,” to get a hosted PBX (News - Alert).” Because services are hosted at a data center and not at the office location, businesses need not worry because callers will always reach voicemail or an auto attendant.

As small businesses navigate through the list of benefits and decide the make a switch to VoIP, the need to chose a service and product to most match their needs is critical. Considering costs, technical support and features is key in making the right decision.

VendorSeek.com offers a business-to- business match-making service that connects business consumers with pre-qualified vendors based upon the dynamics of the purchaser’s needs and the specific nature of the services that the seller provides.