Unified communications tends to get defined in a variety of ways, creating a certain amount of confusion on the part of both providers and customers alike. At its core, however, UC is the integration of real-time communications, presence, and near-real-time communications into a unified user experience.

 

Many businesses are considering adopting UC solutions because of the potential to gain a competitive advantage and improve customer service by doing so. Yet choosing a communications system is a task that deserves some thorough research and consideration. To help with this process, several experts in the UC field will be presenting a session, Intro to Unified Communications, at the upcoming INTERNET TELEPHONY Conference & EXPO East 2008.

 

This session, scheduled for Thursday, January 24, 2008 from 8:00 to 8:45 a.m., will be presented by Don Gant (News - Alert), Vice President of Development and Channel Marketing at Iwatsu Voice networks; Erik Linask (moderator), Associate Editor at TMC; and representatives from Clarus Systems and Convergence (News - Alert).

 

Gant and the others will share a variety of ways businesses can use UC solutions, and the points they should consider when evaluating, selecting and implementing UC.

 

To learn more about unified communications, show attendees are encouraged to stop by the booth for Iwatsu (News - Alert) (#617). Even more information is available on the TMCnet.com Unified Communications channel, brought to you by Iwatsu.