Multinational companies are slashing their telecom network expenses by 25 percent or more, according to new primary research from Aberdeen (News - Alert) Group, a Harte-Hanks Company.

"As companies have become more global and more geographically dispersed, communications tools and deployments have become vital to the health of the enterprise," said Hyoun Park, telecom and unified communications research analyst at Aberdeen.

 

The report: Global Telecom Lifecycle Management: Cost-Cutting Solutions for Europe, Asia Pacific, and the Rest of the World outlines top challenges global companies are facing in the management of their communications investments and provides insight into how these companies can improve telecom management practices based on geographies and current expense performance.

 

"To afford the increasing need for collaboration during a global recession, these firms have had to balance cost, compliance, and visibility concerns with the need to maintain employee productivity and uptime all over the world. Through a mature Telecom Lifecycle Management solution, these companies can improve employee communications while reducing their expenses," said Park.

Telecom Lifecycle Management solutions are designed to allow organizations to focus on the needs of their business while seasoned professionals manage the total cost of internal and external communications.

Spectrum (News - Alert), a Telecom Lifecycle Management solutions provider, offers the tools necessary for total telecom lifecycle management including the ordering of telecom services as well as real-time access management of assets, contract negotiation, expense management and auditing. In addition, the company offers implementation and support.

“In processing of invoices for international carriers that bill U.S. companies like Vodafone, Swisscom (News - Alert) or British Telecom, it is imperative for telecom lifecycle management companies to be able to process paper invoices (and not just electronic invoices) effectively and efficiently,” Spectrum CEO, Troy McCracken (News - Alert) told TMCnet.

Each continent also faces different technology adoptions and management, which presents additional challenges. The Aberdeen report provides companies with industry insight on how to gain centralized visibility and control necessary to maximize savings and improve communications capabilities.

“Typically U.S. companies do not just have service with one international carrier and even though they may have thousands of devices in the U.S., they may only have hundreds of devices internationally - which doesn't always qualify them to be able to receive electronic invoicing, even if the carrier offers that option in the first place,” McCracken said.

 

“Our patent-pending unmatched process of extracting the data from paper invoices and dynamically loading it into TrueVue, provide us a clear differentiator from our competitors."

No matter what the state of the economy, no company wants to spend money it doesn’t have to spend. Turning to a provider such as Spectrum, multinational companies can realize a significant decrease in their overall telecom spend and gain a better understanding of what their options are as well as how to maximize the value of any provider.

Spectrum recently earned the Communications Solutions Product of the Year Award from Technology Marketing Corporation. Nods were given for the company’s TrueVue product, a full telecom lifecycle management tool designed to provide telecom management through one unified operating platform.