Intervoice, Inc. today announced the appointment of Jim Milton, to the position of Executive Vice President and Chief Operating Officer effective January 30, 2006. In this newly created position, he will oversee the Worldwide Sales, Customer Services and Operations groups for the company. Milton brings more than 20 years of marketing, sales and general management experience where he has worked extensively in the high tech sector, serving in a variety of executive roles at UGS Corporation, Hewlett-Packard, Compaq and Digital Equipment Corporation. Jim will report to Bob Ritchey, Intervoice President and CEO.

 

"We're extremely pleased to have such an experienced and capable executive as Jim join our company," said Bob Ritchey, President and CEO of Intervoice. "In a market that is evolving as rapidly as ours, Intervoice will benefit from a seasoned executive who has deep experience running global sales and operations for leading hardware and software technology companies."

"With the recent acquisition of Edify and the launch of its new Enterprise and Network products, Intervoice is uniquely positioned to provide market-leading automated solutions to its customers and expand market share globally," said Milton. "I look forward to working with the high caliber team at Intervoice to achieve its vision of transforming the way people and information connect."

Serving most recently as Executive Vice President of Global Sales and Services for UGS Corporation, a $1.2 billion product lifecycle management software company, Milton was responsible for UGS' sales, services and alliance efforts on a global basis. Prior to joining UGS, Jim served as Hewlett-Packard's (HP) Customer Solutions Group Senior Vice President and Managing Director for the Americas. In this position, he was responsible for more than $20 billion in sales of HP products and services into global commercial, enterprise, small business and public sector accounts in the United States, Canada and Latin/South America. A native of Canada, he attended and graduated from the University of Waterloo.

About Intervoice

Intervoice, Inc. provides enterprises and network operators with the platform, software, applications and services necessary to optimize the customer experience through voice automation solutions. Omvia, the open, standards-based Intervoice product suite, offers unparalleled flexibility for advanced multi-media messaging, portal, IVR and payment applications. The Company's two market units focus on enterprise and network markets, providing solutions that improve operational efficiencies, drive revenue and increase customer satisfaction and loyalty. Building on more than 20 years of systems integration and service delivery experience, the Professional Services Agility Suite from Intervoice is designed to provide proven best practices toward design, implementation, and optimization of voice applications. Intervoice systems have been proven in more than 23,000 implementations worldwide at companies across a variety of industries including: Ameritrade, Amtrak, Atmos Energy, Citibank, CSX Transportation, MasterCard, O2, Rogers Wireless, SBC, Travelocity, Verizon and Vodafone. A Microsoft Certified Partner and Certified Partner for Learning Solutions, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific. For more information, visit www.intervoice.com.