Small Business VoIP

Packet8 Virtual Office PLUS is expected to be added to the existing 8x8 (News - Alert), Inc. lineup of VoIP-Hosted PBX phone services for business. This solution is designed to enable businesses of any size to implement Virtual Office, Virtual Attendant or FAX services without investing in Virtual Office business-class phone and terminal adapters.

 

Virtual Office PLUS subscribers instead pay a low per-month per-extension fee for business-class VoIP phone services ranging from unlimited calling plans complete with advanced PBX (News - Alert) features to dedicated IP FAX service.

"Our new Virtual Office PLUS Plans lower a business' total cost of ownership (TCO) for telecommunications even further than our already affordable IP PBX business phone solution, now in use by over 5,000 companies," said 8x8 Vice President of Sales and Marketing Huw Rees in statement on Thursday.

 

Rees continued, "Unlike premise-based business phone systems that are financially out of reach for the smaller enterprise and other VoIP phone services that lack true business functionality, Packet8 Virtual Office combines all of the elements that are important to a small business owner including ease of installation and use, advanced calling features and low overall TCO."

 

Small and medium-sized businesses (SMBs) are able to benefit from the Packet8 Virtual Office in that they can implement a full featured, corporate-class phone system for a fraction of the cost of traditional business phone system alternatives. With complete PBX functionality, Virtual Office service plans offer unlimited local and long distance calling in the US and Canada for a $39.99 flat-rate. SMBs are also offered lower-priced metered plans and international calling at competitive rates.

Geographic location does not have to be a barrier for the Packet8 Virtual Office hosted VoIP virtual phone system. The service provides auto attendants, conference bridges, extension-to-extension dialing, business class voicemail and ring groups as well as a variety of other business class PBX features.

 

Virtual Office is also designed to significantly reduce an organization’s telecommunications cost of ownership due to minimal initial investment and unlimited local and long distance business calling in the US and Canada.

The SMB market represents a vast amount of opportunity for any organization that can answer the need for enterprise-level communications to meet the budgets of these smaller organizations. The key to dominating this market is to offer all the functionality required for SMBs to compete with their larger competitors without tacking on the larger prices.

 

Packet8 is also offering these organizations as well as individuals the ability to enjoy a hosted solution with its added benefits to avoid making substantial investments in permanent systems. This can appeal greatly to that smaller business that is on a path for growth and needs a solution that can grow right along with it.

Susan J. Campbell is a contributing editor for TMC and has also written for eastbiz.com. To see more of her articles, please visit Susan J. Campbell’s columnist page.

 

 

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