CRM sales software, CRM cloud computing and customer service software provider, Salesforce.com (News - Alert) has reported revenue of $1.306 billion for the full fiscal year 2010, an increase of 21 percent from the prior year.

While announcing results for its fiscal fourth quarter and full fiscal year ended Jan. 31, 2010, company officials said that its total fourth quarter revenue touched $354.0 million, an increase of 22 percent on a year-over-year basis.  

Subscription and support revenues were $327.4 million, an increase of 23 percent on a year-over-year basis.  Professional services and other revenues were $26.7 million, an increase of 14 percent on a year-over-year basis.  

“As our full year results demonstrate, the movement to Cloud Computing is driving exceptional growth for Salesforce.com,” said Marc Benioff (News - Alert), chairman and CEO, Salesforce.com, in a statement.  

Benioff said that the company’s Sales Cloud, Service Cloud, and Custom Cloud businesses all delivered outstanding results. And, the story is getting better. 

“Last week we launched a private beta program for Salesforce Chatter, allowing customers to experience first hand the next generation business collaboration model -- a powerful alternative to legacy products such as Lotus Notes and Microsoft SharePoint -- by delivering on the social models made popular by Facebook (News - Alert) and Twitter,” Benioff added.

Company officials said that fourth quarter GAAP diluted earnings per share rose 41 percent year-over-year to $0.16, including $25.9 million in stock-based compensation expense and approximately $2.9 million in amortization of purchased intangibles related to previously announced acquisitions.  

For purposes of the Q4 GAAP EPS calculation, there was an average of 131 million diluted shares outstanding during the quarter.

According to company officials, for the full fiscal year 2010, GAAP diluted earnings per share rose 82 percent year-over-year to $0.63, including $88.9 million in stock-based compensation and approximately $10.2 million in amortization of purchased intangibles related to previously announced acquisitions.  

For purposes of the GAAP EPS calculation, there was an average of approximately 128 million diluted shares outstanding during the year.

Net paying customers rose approximately 4,600 during the quarter to finish at approximately 72,500, an increase of 31 percent for the full year.  During FY2010, the company added approximately 17,100 net new customers.  

Company officials pointed out that Salesforce.com is raising the full year revenue guidance it provided on November 17, 2009, with revenue growth now expected to be approximately 16 percent to 17 percent.  GAAP diluted EPS is expected to be in the range of approximately $0.58 to approximately $0.60.  Non-GAAP diluted EPS is expected to be in the range of approximately $1.25 to approximately $1.27.