More help from your good friends at VendorGuru.com: Looking for a new business phone system? They're offering a free Webinar to help "make sense of the wide array of VoIP (Voice over Internet Protocol) and traditional phone systems available."

 

The no-cost, no-obligation Webinar will be held June 20 from 1:00 to 2:00 p.m., Eastern Central time. The Webinar will feature a panel of business owners describing how they chose their phone systems and how the systems have helped their business.

 

A VendorGuru.com white paper, "VoIP Without Hype: What Businesses Need to Know," says, it's important to approach VoIP "with your eyes wide open -- to understand the technology involved, the investment required, and an affordable migration path to VoIP."

 

Last month VendorGuru.com offered two free downloadable white papers: "The 5 Must-Have Features of a CRM Solution" and "The Top 5 Telephony Solutions Your Business Needs Today."

 

"The 5 Must-Have Features of a CRM Solution," describes customer relationship management software features such as data tracking and integration to give users throughout the company access to key data, customer support to provide high levels of service, quick response times, accountability, and prompt problem resolution and sales management tools to help managers distribute sales leads and help salespeople process orders in real time and close more sales.

 

"The Top 5 Telephony Solutions Your Business Needs Today," discusses business phone features, including call routing that can forward calls instantly to a cell phone, PDA, or PC, call distribution to send every call to the right extension and make sure the call is answered and voice-data integration or VoIP (Voice over Internet Protocol) to link phone and computer networks, making data easily accessible to employees and business partners.

 

VendorGuru.com's big on issuing white papers, last month they offered advice for small to medium businesses on how to face "unique consumer relations and customer retention challenges," in a paper titled "The ABCs of Choosing a CRM System."