Merced Systems (News - Alert), a provider of performance management and coaching solutions to drive business execution in sales and service functions, has just revealed their Service and Sales Performance Management solutions.

The performance management and coaching solutions from Merced feature advanced analytics and reporting, incentive compensation management, coaching, mobile access to data, and other performance execution applications. They enable service and sales organizations to improve customer interactions, lower costs, increase selling productivity, and grow revenue.

With Merced’s solutions, operations can generate accurate performance metrics and compare them to dynamic and relevant goals. They can then use this information for improvements the customer can recognize.

Merced Systems serves Global 2000 companies including Nationwide, ING DIRECT USA, and Sprint (News - Alert). With more than 140 customers and 800,000 sales and service users, supporting millions of customers worldwide, Merced System’s performance management and coaching solutions are deployed in more than 20 countries.

After announcing the solutions, Mark Selcow, president of Merced Systems, said, “Our solutions have proven to help companies achieve results that map directly to the bottom line, and we look forward to helping other businesses achieve the same benefits.”

Back in May, Merced Systems launched the latest version of Merced Systems' Sales Performance Management 4.0 solution. The solution combines incentive compensation management with analytics, advanced sales process automation, and mobile access to data, enabling sales organizations to improve selling productivity, lower costs and grow revenue.