Much like a cookie recipe, voice applications require specific and precise “ingredients” for successful consumption and completion. For Inventive Labs, a telephony applications provider, Microsoft’s .NET (News - Alert) architecture and a familiarity with building applications is the definitive recipe for its telephony software tool, Voice Elements.
According to company officials, the ability to effectively build voice applications comes down to one necessity: software. Heeding this call, Inventive Labs built Voice Elements from the ground up as a toolkit for Visual Studio developers to create IVRs, conference bridges, dialers, call centers and gateways – virtually any automated telephony application available today.
In its ability to support the breadth of .NET languages, including VB.NET and C#, Voice Elements delivers pre-made voice application modules, sample code tutorials, as well as reporting features like call monitoring and logging. Besides .NET -- Microsoft’s premier framework for application development -- Voice Elements supports speech recognition, text-to-speech, faxing, Dialogic (News - Alert) TDM hardware, and Inventive Labs’ own HMP Elements SIP platform, a powerful SIP stack.
Inventive Labs operates on the motto of “You build, we build,” meaning its services team can completely develop the application for its users, or users can operate on little to no design guidance. So, whether you’re an enterprise IVR looking to create a human resources services or conferencing applications; a healthcare firm ready to build a follow-up patient inquiry application; a retail joint in need of an inventory management solution; or a financial services firm in search of a fraud protection or password reset application, getting the solution up and running is a seamless and fast process.
Inventive Labs has designed the Voice Elements platform to offer various deployment opportunities, so any voice solutions created are done so at a low cost and at a rapid pace. For example, users have the option to allow Voice Elements-based applications to operate in the cloud at a customer site with Internet access, using the voice resources remotely, or to run the application via T1, E1 or analog telephone lines. Or, for users in search of a low-cost and reliable platform for performing outbound applications, Voice Elements combines a development tool with the HMP Elements SIP stack to lay the groundwork for developers to build any voice application of their choice.
Back in February, Inventive Labs took home the 2012 Internet Telephony Expo “Best of Show” award for Voice Elements in the category of Best Development Tool at ITEXPO (News - Alert) East in Miami, Fla.
“Winning the Best of Show award really tops off a year of accomplishments and fine tuning of the product,” Ron Tanner, president of Inventive Labs, said at the time. “From our highly-accurate Call Progress Analysis to our support for Microsoft (News - Alert) TTS and ASR, as well as fax and conferencing support, there truly is no better way to build and deploy world-class voice solutions than with Voice Elements Platform.”
For more information on Inventive Labs’ products or services, visit VoiceElements.com.
Edited by Rich Steeves
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