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Wouldn’t it be great if you could charge your VoIP phone without a direct circuit connection between the handset and the mains?

Sure would be. And wouldn’t it be great if you could charge your iPhone (News - Alert) the same way? Why don’t you get your guys working on that, Steve.

While Apple gets to work on that one, according to officials of Telappliant, electronics industry analyst iSuppli says mobile phones of all types “are among the trailblazing categories for the technology, which aims to resolve the age-old issue of tangled wires trailing from mains sockets.”

Tina Teng, senior analyst for wireless communications at IHS (News - Alert) iSuppli, is quoted by a recent Telappliant posting as saying "Mobile phones will contribute the largest share of revenue to wireless charging -- not only because of the large volume of mobile devices expected to benefit from the technology."

Name brand phone makers will see wireless charging as a feature people want and are willing to pay for, Teng said which “will help to raise consumer recognition of the availability of the innovation.”

Recently TMC (News - Alert) wrote that we’re all looking for a little more brand loyalty for our company, and can IP phones help with that?

Telappliant officials think so. “Brand loyalty levels could be increased by putting in place a customer contact center that uses VoIP phones,” they say, specifically mentioning “VoIP phones,” you’ll note.

The reason for this is because VoIP phones typically allow closer integration between telephone and Internet communications, in some cases also allowing instant messaging between those within the telephony network, they say: “By enabling easier access to a broad range of communication types, companies could find their customer service specialists are better able to serve the needs of their callers.”

In other words, there are customer-centric functions non-VoIP phones are simply incapable of performing. And when you’re trying to build brand loyalty you like any advantage you can get. IP phones give you that advantage.